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April 2024 by Ryzel Reyes
I Don't even now we're to start. First my mom has bad knees,Worst thing is that they only have elevators up to the 4th floor and we were put on the 8th floor. When we entered it smelled like people were smoking non stop in the room. I usually love to go to hotels but this one is one I will never come back to. To get to the point it was HORRIBLE.
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April 2024 by Gabriela Torres
My sisters, niece, and I missed our flight so we booked a room here to stay overnight until our 7am flight thr next morning. Our room had ice cold AC and since we were on the 9th floor we also got a great view of the lightning from a thunderstorm miles away. Shout out to the amazing staff for a truly memorable experience; felt like we were part of the family lol. Would love to come back once the hotel remodel is complete.
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April 2024 by Tessy Pereyra
!NOT RECOMMENDEDEEEE!Elevators do not work, they gave me a room that was still occupied by guests, COCKROACHES in the room, dirty hallways with a lot of food garbage, the carpet all filthy.I made the reservation through the app, I had to leave the hotel at 2:00 am because I couldn't handle so many cockroaches, and when I make the cancellation from the app, the hotel does not accept my cancellation even though I gave them all the reasons why those who left in the early morning and act indignant and do not want to refund, when their hotel is in POOR CONDITIONS AND SERVICE. I had to listen to the complaint of 1 family for the same reasons as me.
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March 2024 by Saul Omar Leal Arroyo
It is only in a good location, but the hotel is being remodeled, the parking lot is alone without guards, anyone can enter, the room smells of humidity and pee, they did not let us cancel the reservation, terrible no matter how you look at it
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March 2024 by MR M&R
Everything was dirty, dusty, false advertising it was in construction n Everything was dirty. The rooms smelled really bad mo in the restrooms, all walls cracked n roaches every where, terrible service , after I decide to not stay there they didn't want to refund my money at all n they still charge me $25.00 deposit, I had to start a dispute with my bank to see if I can get my money back it was almost $800.00 just waste of time n money ,I will never recommend at all terrible customer service I arrive at texas on the March 8, n stoll don't have any money , back
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March 2024 by Rosario Arias
Elevator always out of order, personal is poor in communication and in need to control their issues.Noooo help to the elderlies.
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February 2024 by Paul Molnar
The renovation mess, one working elevator, dirty old carpets, non working phone...But it's cheap.
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February 2024 by Alex Ortiz
Good afternoonSeriously, without lying, it is the worst hotel I have ever seen in my life. Dirty everywhere, cockroaches, stained and really disgusting carpets, I better went to my car to sleep, I don't recommend it, not even for free.
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February 2024 by Eone Shopforyou
The location is excellent, the room is good, just the carpet was a little stained, but everything was very good. We had to remodel so the elevator took a long time. The attention was excellent from the girl at the reception. I highly recommend it
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February 2024 by Alejandra Montelongo
It's scary, it's super dirty and full of cockroachesThere is no hot water, the carpet is super dirty, it smells bad.Terrible hotelAnd besides, the earth is under repair everywhere.
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January 2024 by Edgardo Plaza
I didn't like it, I won't return.
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January 2024 by Eduardo Serrano
Under renovation, but currently very nice
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January 2024 by Roberto Martinez
It is full of cockroaches and very dirty, it looks like an abandoned hotel.
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January 2024 by User1 User2
Old Hotel, beds have bed bugs, you will have skin issues after this.Carpets weren't shampooed for 10 years, just walking around on them barefoot stains your legs
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January 2024 by Marquez Angel Alejandro
Horrible place full of owls and cockroaches horrible place