Hotel Ava is currently undergoing renovations, which has impacted its cleanliness and overall condition. Some guests noted that the hotel was dirty and cluttered with tools, but the location is praised as excellent. The staff is friendly and provides good service, making guests feel welcome. Many guests mentioned the affordability of the hotel, which they feel justifies some of the shortcomings in facilities and cleanliness. Rooms on higher floors offer good views, and some guests appreciated the cold air conditioning. However, issues were reported with the elevator, which was slow and not always functional. There were also complaints about the lack of room keys and the process for accessing rooms. Some guests experienced delays in receiving their deposits back. While the hotel offers a budget-friendly option for those needing a place to stay, it requires improvements in cleanliness and facilities, including better maintenance and fumigation. Once renovations are complete, it shows potential to be a more enjoyable stay.
In long time again repeat this hotel. At least 6 years because the hotel is not end the construction my suite is not end yet. The people that work there dos not know nothing about the hotel where. Completely disaster
February 2025
Great customer service and handicap friendly,very safe
November 2024
Rubbish hotel without internet, the bad thing is that we come from Westcol, there is no television, there is no internet and they don't bring you the 7 beers.
