Store It All Self Storage - Townlake offers helpful and efficient service, with staff members like Kimberly providing great assistance. Customers appreciate the secure location and smooth process, especially for short-term needs. However, many reviews mention frequent price increases, often every 4-6 months, which can be frustrating for long-term customers. While the facility is safe and well-maintained, some feel that the rising costs are not justified, as there have been no additional benefits or improvements. Overall, the business is praised for its helpful staff and secure environment, but concerns about continual price hikes and the impact on long-term storage remain common.
Great service. Kimberly was super helpful and answered all my questions and more. She made all very easy to deal with.
April 2023
Absolutely wonderful business! The workers are helpful and very efficient with working with customers, especially Kimberly. If you need any assistance or have issues she will definitely help efficiently like she did with me. 5 stars and absolutely great service!
October 2022
best storage facility ever! workers so nice and so helpful, i would definitely recommend!!