Kilgore's Clear Lake Lumber is a charming, old-fashioned hardware store that offers a wide variety of products in a friendly, small-town atmosphere. While some customers feel that prices could be better, the convenience of having a local store nearby makes it a popular choice. The customer service is exceptional, with staff members known for their helpfulness and expertise. They go above and beyond to assist customers, even helping them find items at other Ace stores if needed. Many reviews highlight the knowledgeable staff, particularly regarding lumber and specific materials. One customer praised the store for having the right Redwood strips when other places did not, showcasing their commitment to quality service. During challenging times, such as after Hurricane Beryl, the employees worked hard to fulfill online orders despite power outages, demonstrating their dedication to serving the community. Kilgore's is not just a hardware store; it is a place where customers feel valued and appreciated. From building custom items like sturdy benches to offering reliable advice, the team at Kilgore's ensures that shoppers receive quality products and workmanship at sensible prices. This local business is a go-to destination for those in need of home improvement supplies and personalized service.
