Texas First Bank is a welcoming and personable banking experience. The staff, led by Kendrick Cooper, are friendly, helpful, and efficient, providing a level of service that is often lacking in larger banks. Customers appreciate being recognized by name and the ability to speak directly with local branch staff, rather than being redirected to a distant call center. Overall, Texas First Bank is highly regarded for its commitment to making customers feel valued and supported.
Julie's customer service is excellent. In general, all its employees are very friendly and attentive. Very happy to have the family accounts at First Bank
November 2024
Julie Patel and everyone else at this bank have been so nice and welcoming since I’ve opened an account in October. They remember me by name and I’ve witnessed their interactions with other customers — they’re SO nice. GREAT customer service. And they have snacks!
July 2024
It’s a pleasure to step in to your bank facility and be cordially greeted by a professional and familiar staff. This team will go out of their way to meet your banking needs with a genuine commitment. Keep up the good work! We appreciate you!
