SouthStar Bank, S.S.B. is a friendly and professional financial institution that offers a wide range of services, including residential mortgage, real estate, and construction lending. Operating 16 full-service branches and one loan office in Central Texas, the bank caters to both personal and business banking needs. Customers appreciate the welcoming atmosphere and the personalized service, often commenting on how staff members know their names and are quick to assist. The bank is highly recommended for small business owners, with staff members like Kerri providing helpful guidance and reducing stress during the process. Clients have also praised the bank's efficiency, with professionals such as Jason Herbert ensuring smooth and timely closings. Compared to larger banks, SouthStar Bank is seen as a more approachable and trustworthy option, offering flexible services and a community-oriented approach. Overall, it is a small bank that makes clients feel valued, supported, and confident in their financial decisions.
Fatima was outstanding! She helped me open a new account for myself and my two grandkids! I haven’t experienced that kind of customer service anywhere lately much less a bank where so many seem to dislike the customer experience. I may have found a permanent home for my banking.
November 2024
So far the experience has been fabulous..It's nice walking into a business and they know your name and have a very positive attitude
March 2024
Kerri was awesome in solving our issue with our accounts. Very professional.
