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“VeraBank as a whole never fails to provide great service, but what makes it special are people like Shaimea. She is the heart of every positive experience we’ve had; each time, she goes the extra mile to ensure that every need we bring to her is looked at with care, thoroughness, and a genuine drive to make our lives easier. Shaimea is kind and courteous, however balances it with professionalism, and a work ethic I haven’t seen elsewhere. She not only listens intently, and follows through on requests perfectly, but also never makes you feel like just another customer. She makes you feel valued. It’s a true display of her unwavering dedication and commitment that our banking experience has not only been easy, but, also enjoyable! We feel confident, cared for, and supported in every aspect of our banking experience with Shaimea. We are extremely grateful for her. VeraBank is lucky to have her, and so are we!”
“Just picked something up from here, the people working there are very friendly and helpful, one in particular(sadly I didn't get her name) helped me out with a dolly they had available (since the order was pretty heavy) would definitely bank here if I lived in Austin.”
“We had been a customer for a while . Jennifer Mauck helped us brought our first business shop where the other bank could not do our loan. The team including Marilyn, Brent and Martha are so professional. They help us any way they can for our needs. So nice and helpful.The latest was purchased our new home. Not a problem at all. Jennifer and Brent smooth out our loan process while the other loan company wanted this and that. Great Job Jennifer and Brent. They believed in us and now we are living in our house we wanted, Five stars no doubt about it! Good luck guy.Highly recommended this Bank !!!!”
9AM - 12PM
10200 E Crystal Falls Pkwy, Leander
Banks
“This bank has the best customer service! I’ve been trying to help my elderly mother with her accounts and every time I’ve called, the response has been professional and speedy!”
9AM - 1PM
201 US-183, Leander
Banks
“Had a great experience on my first visit last month, the employees were very courteous, helpful and professional. I loved all the vintage woodwork & paneling in the interior, the teller mentioned this used to be a Post Office. It's great to see historical places being preserved and repurposed.”
“Katie was the best banking advisor I’ve ever worked with. She heard what my business needed to grow and immediately helped me to grow with was only a simple phone call for her and impossible for me. She was kind, thoughtful and a shining star in the bleak corporate world.”
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“Fatima was outstanding! She helped me open a new account for myself and my two grandkids! I haven’t experienced that kind of customer service anywhere lately much less a bank where so many seem to dislike the customer experience. I may have found a permanent home for my banking.”