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“Was looking for a bike shop that had Slime tubes with a Presta valve, made a phone to Bicycle Heaven, headed right over to pick the up.The store was super clean and well organized with a large selection of bikes and accessories.This will be my goto bike shop when in San Antonio, TX”
“A great little shop. Shout out to Evan and the guys over there. A great place for bike advice and getting your bike serviced. I'm getting back on the bike after a number of years with no riding due to injuries. Good to stop by some of the local bike shops again. Glad to see that there's still some around. Due to COVID, quite a few of them are going away.? Or they're being bought up by the big manufacturers. So be sure to frequent your local, independently owned and operated bike shops.”
“Best buying experience ever! Devin was amazing! My 16 year old was getting his first Trek. Devin treated him like an adult and was SO incredibly attentive and kind. He really took the time with him to make him confident. He was so patient and genuinely happy for my son.He himself is a biking person and truly knows his stuff!! Thanks Devin!!!”
“The atmosphere was awesome, the staff was very friendly, polite and very enthusiastic to help me every time I visit. I always leave feeling better than I did going in. And I am always looking for any reason to stop in.”
“I had very positive experiences in CrossRoad bikes. I visited last year when i started looking for a road bike to replace my then current gravel bike. I had multiple options between Cannondale, Cervelo, and others. Mike was very helpful then. I found a bike online months later that was cheaper in price, I called Mike and Sean and both gave me a better deal on my Cannondale Supersix Evo. I went ahead made the purchase, got the fitting done by Mike (it's spot-on), and when I had a minimal issue with the bike, they fixed it for free. Sean, Mike and the rest of the team are easy to deal with, honest, and very helpful. They've earned a long-term customer. I highly recommend paying them a visit and asking questions. you won't be disappointed.”
“This an excellent shop for sales and service. I ride 8-10,000 miles a year and they help keep my bikes safe and in good working order to handle the miles. Their customer service attitudes, products, and expertise are top notch.”
“This shop has really taken care of me. I ride as a main way of transportation, and they have fixed so many flats for me and even helped me out a smidge when my bike got stolen.”
“Lost a chain for a motorized bike I'm working on and found the shop after calling about 6 others. Was close to their close time but not only did they take the time to look for what I was needing they gave me a great price on it. Glad to have found them when I did! Now I can finish my probably way too fast bicycle.”
“Hank is amazing! And very reasonable rates. It is a real treat to go there and talk to him, and to marvel at this shop, as the building is from the 1800s and an historical site. But I wouldn't take my bicycles anywhere but there. Highly recommend.”
“Best repair experience so far! The work is speedy and perfect! Owner is really genuine and try to look out for you! Would recommend everyone to come for their repairs!”
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“I’ve been to four different bike shops to find a simple set of enclosed bearings. Planet Bike was my fifth stop and surprisingly they had the part I needed. Carlos was very nice and professional. Other places I went to they turned me away or didn’t know what I was talking about. I just showed Carlos the part and he had it. I will definitely be back to support this business. Thanks Carlos!”