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10:30AM - 8:30PM
8815 Potranco Rd #102, San Antonio
Mobile Phones
“I had a wonderful experience with Tim!. He helped me with my phone and made the transition to a new carrier smooth and stress-free. His customer service was excellent—he was patient, knowledgeable, and truly went above and beyond to make sure everything worked perfectly. I really appreciate his help and highly recommend him to anyone needing assistance!”
“I had a fantastic experience with First Aid, when my PlayStation stopped working unexpectedly. I was worried I’d be without my console for weeks, but they diagnosed the issue right away and had it fixed within just a couple of days. The staff was super knowledgeable, professional, and friendly throughout the entire process.”
“Excellet customer servicié. I always go here to Fix my phone. The people there are real friendly i recommend any phone issues go here.GO WITH YVETTE SHE DOES GOOD CUSTOMER SERCIVE. Takes her time helping you.”
“Alejandra was amazing!!!! ?
Our first time transferring to att and it was such a breeze. She was very friendly, helpful and very knowledgeable with everything!!!
If you ever need any help or need to visit this location, definitely ask for her!”
“Went in last minute on Christmas Eve to get my daughter’s iPhone fixed for Christmas. He went over and beyond fixing , replacing and repairing what previously was broken on top of replacing the screen. Went in into perfect detail with what was done and what was going to be needed done. Excellent diagnosis. Will definitely keep going for other fixes and repairs. I recommend 100% to other people.”
11:10AM - 6PM
6505 Bandera Rd, San Antonio
Mobile Phones
“Isaac was great! He was friendly, easy to work with and gave a fair selling price for the iPhone I was selling. I would definitely return if I have electronics I need to sale and I would recommend his business to anyone. If you’re looking to sale an electronic this is the place to go!”
9AM - 8PM
12822 I-10, San Antonio
Mobile Phones
“Stephen at the dezavala store helped our family out with new phones. I have had issues viewing our bill and needed help with clarification. I reached out back to Stephen at the store and he was do patient with me and helped me out tremendously. I know any future issues I have or purchased I need to make Stephen will be the person we go to for help. I first met Stephen in Nov. and he helped me get my bill paid. He kept in touch to see if he could help us and we finally were able to come into the store in April. I am so grateful to now have a person I can go to for our Verizon purchases and issues.”
“Fast work! They were able to fix my son’s iPhone screen and charging port within an hour. They were also a lot more helpful than the people at t-mobile that just tried to get me to buy another phone. I’m very happy!”
“Everyone especially Jose was very helpful for what I came in for...other phone stores could not help me with my issues but he did very satisfactorily...great staff of employees.”
“Amanda is an outstanding customer service representative, she's very knowledgeable about the products sold. It's not everywhere you go and get the courtesy you deserve
Thank you
Amanda!!!”
“This metro store was awesome I got cool mobile just go and grab some cool gadgets you like it just Visit the store they will give you awesome deals I met pavan over there he throughing awesome deals excellent store I am satisfied with the delay and the people over there.”
11AM - 7PM
6738 San Pedro Ave, San Antonio
Mobile Phones
“Hii just wanted to leave my review and share along with others. Leaving with a great deal & Amongst that, I really appreciate the patience & dedication for helping me to her best ability to leave satisfied!”
“Shoutout to Isidro he did a phenomenal job helping me switch over from cricket to Metro Pcs. Helped me get everything activated and set up with no problems .! He has incredible customer service.!!!! Definitely got me taken care of with no problems.! Top tier service and wonderful attitude.!!! If you ever want to switch over or are looking for an excellent Metro store this is the right place to come too.! I Promise you won’t be disappointed.! Thank you Isidro such an incredible person .!!!! I’m beyond excited and grateful to have came to your store .!!!!! Thank you again.!! Y’all make sure to go check out his store .!!! ?????????????????”
“I was trying to visit my aunt in the hospital …on Father’s Day Sunday… my phone wasn’t working …it only showed SOS.
Without a map for guidance I was lost in San Antonio … for a while looking for an ATT sign so I could get help…. I walked in and Kimberly helped me right away … I gave her my phone and told her I didn’t know anything about technology. I shied her my drivers license and immediately started to correct the problem…with a smile ..and very friendly . She even pulled up directions to the hospital and helped me connect the phone to my truck for directions…,
Kimberly is dream customer service representative… keep and promote her. …this was the ATT store @.6045 NW LOOP 410 San Antonio”
“Hello, this is Patty dur.D.ER.I'm at the Broadway store in San Antonio, Texas and had the great good luck of meeting.Steve steve took care of every concern.I had every issue was pleasant.Smile put up with my not understanding everything.And if I could give him 10 stars or more.I would certainly tell you that he's outstanding”
“I've been with AT&T for many years now. I've been having issues with my cell phone and billing and I'm looking for a better deal to safe money where I can. I went to the AT7T store in 488 Fredericksburg San Antonio, TX and was greeted by Joe L. He was very friendly and professional from the start. This was a very refreshing experience from a very bad day and made it all better. I will come back and see him for a better deal so I can stay with AT&T.”
“Ms Brenda is very attentive And very knowledgeable of the services She can provide to fix your phone. I also like how you can wait and watch TV on a big screen with a movie while you wait! .? She also has phone sim cards and more.”
“I've had the pleasure of being assisted by Jack twice now. The first time was when I needed to activate a new phone number after requesting a new number for my iPhone 15 Pro Max. Jack was incredibly patient and knowledgeable, and he made sure the issue was resolved before I left.
The second time, Jack helped me with transitioning from Apple to Samsung. We placed an order for the phone I wanted, and I was notified when it arrived. Even though something came up on the same day, Jack was flexible with the timing. I went to Verizon at 7 PM, and I’m so grateful that Jack didn’t rush me out; he stayed with me and assisted until the data transfer from my Apple device to the Samsung was completed.
I highly recommend Jack for any future questions, concerns, or assistance you might need!”
“I ordered total of 4 iPhones but decided to go with just tow of those. The process of canceling the order and processing the new order is very time consuming. Me and my wife went to many Verizon stores and felt that the rep's just don't have interest selling us the phones because of the hectic process. We came to this store and trust me the store manager was so professional and went above and beyond for us to get the new iPhones. The manager has very great ethics and always kept smile on his face though out the lengthy process . We sincerely appreciate him to help us out by being very patient and with a great attitude. Trust me, not all managers or employees in sales has that attitude of helping the customer who is need.”
“Your phone breaking and needing a replacement immediately is a pretty stressful situation. I started at T-Mobile (my provider at the time), and after a frustrating experience there, I walked across the parking lot to this AT&T store to see if they could help. Paul was my salesperson, and he was incredibly patient and helpful. What should have been a straightforward process ended up taking much longer than usual (completely my fault), including calls to all three credit bureaus and T-Mobile. Paul never rushed me, never showed frustration, and stayed friendly and kind throughout, when most people probably wouldn’t have.
The other salesperson who was working that evening was also very friendly and supportive, even though I unfortunately didn’t catch his name. Together, they made a stressful situation feel manageable. My phone trade-in went smoothly on their end, and I really appreciated the professionalism and patience from both of them.
This review is specifically for this store and the people who work here, not a general review of AT&T as a provider. If you’re dealing with a phone emergency and need help from real, decent humans, this location is a good place to go.”
“Thank you Jessica for always going above and beyond to help me with any problem I am having. Definitely recommend this location to all metro customers they will get the job done.”
10AM - 8PM
6433 San Pedro Ave, San Antonio
Mobile Phones
“Excellent cellphones and cellphones repair store in San Antonio. Had a wonderful experience while purchasing a Galaxy s24 ultra for a really good price. Highly recommended for any cellphones need. Thank you cellphones depot.”
10AM - 8PM
7118 Military Dr W, San Antonio
Mobile Phones
“switching over from t-mobile to cricket was a smart move especially when you have customer service like i did while being there Javi was very honest and kind towards me he made the switch so simple and fast, he listened to my concerns about t-mobile and reassured me about all of it, with all things i was told i knew it was a right change, mind you i’ve been with t-mobile all my life so it’s a great fresh start :) once again thank you javi for amazing customer service”
“Went here yesterday and got great service! all questions were answered and the Boost rep was very knowledgeable. Prices are great, left AT and T as they their rates suck. Boost is far more affordable with phones that meet my needs. 2 lines at 80 bucks a month? Done.”
“Kiosk has been down last few times I been here so I finally gave in and just did it with the rep there. Thankfully I did cuz Raul helped me save some money on my bill! Guess I can get a new phone for Christmas thanks bro!”
“10 stars HANDS DOWN!
My mom && I had a fantastic experience at this location. Our sales representative Ausaf is a wonderful individual. He took his time explaining certain questions we had. Alot of patience, recommended us with promotions and options. It was a great positive experience. Great Customer Service ?
Harry was also a Wonderful Sales representative such great character. Lol
Even though the store was closing, they both were so amicable and patiently.
If your looking for a great deal today! I highly recommend this location & ask for Ausaf/Harry.”
“The manager of this store helped us. He was incredible!! Did abt three things at once and all efficiently!! He gave us a good price and was very knowledgeable. He kept reassuring us he would help us as soon as feasible which took a little timw but no mistake of his own. It was bc of the issue he was dealing with. He put the Screen protector on perfectly and transferred our info from one phone to another and another phone from a different network to another. He even greeted one customer by name!! I used to be a Tmobile customer but so far, I am totally impressed with AT&T. I am definitely going back to this store for ANY questions.”
“I went to the AT&T store yesterday to get a replacement shield for my iPhone. I had accidentally dropped my phone a few days ago and the shield that was on there cracked. Ray, that works at the store greeted me as I entered the store asking me how he could help me. He asked me a few questions about my iPhone, found the compatible shield for my phone and then in no time replaced my old shield with the new shield. Ray was great, friendly and professional!”
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“Nelson was very helpful and was willing to take my call even when the business was about to close.
My favorite part of his service was that he always said “Yes, we provide these services.” And there was no hesitation on his part to help me in replacing my tempered glass on my iPhone 13 Pro Max.”