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“I came in for a repair and he said his technician was out for the day. Rather than try to convince me to wait a day he recommended I get my phone looked at asap and recommended another place he trusted.”
“They were awesome. I watched them fix another store's mistake and turn those angry customers' faces into smiles. I was done in minutes, but stayed talking like I'd known them for years. They gave off a welcoming vibe. I'm actually getting ready to head back so someone else can switch over.”
“Caleb was absolutely amazing, super helpful & informative when it came to me selling my old dusty (literally) electronics. If you need to sell your old items this is the place to go and he’s the man to see!”
“Nelson was very helpful and was willing to take my call even when the business was about to close.
My favorite part of his service was that he always said “Yes, we provide these services.” And there was no hesitation on his part to help me in replacing my tempered glass on my iPhone 13 Pro Max.”
“Stopped by t mobile today for some phone issues and Nattaly was so kind to help with my concerns about my device come check them out really helpful and kind people.”
“Took care of my phone that I didn’t think could be repaired! Good price and same day fix. Highly recommend, thank you Guys :)
Friendly staff and felt safe leaving my phone with them.”
“This guy is the most professional I took my phone one of the store to fix the issue with my phone. It was on off so the store when I went they told me to take it to the Apple. They couldn’t help me, but I came here to the phone too and they fix my phone now it works like brand new they work, professional knowledge and here they do charging port LCD replacement bag, glass replacement, selling phones and more if Anyone has issue with the phone I recommend this location.
Thank you Freddy.”
“Great place, great customer service. They worked with me on multiple issues and found a solution each time. I was extremely pleased. I will be back. Worked on my iPad and Xbox.”
10AM - 7PM
12140 O'Connor Rd, San Antonio
Mobile Phones
“Great place to get your phone fixed. I thought mine was destroyed and Darren came to the rescue and was able to get my screen replaced and fix a projector issue and now my phones working like new. Thanks darren!!!”
10AM - 8PM
6615 FM78 #104, San Antonio
Mobile Phones
“I went to this Verizon thinking that it was a larger version of Verizon. Instead the young man assisted me with payment and we talked about AI and other things such accounts. Yes I would choose this Verizon again and pass it on to family and friends.”
“Fast work! They were able to fix my son’s iPhone screen and charging port within an hour. They were also a lot more helpful than the people at t-mobile that just tried to get me to buy another phone. I’m very happy!”
“Kristian was super helpful in helping me with my plan covered screen protector replacement. Excellent hospitality and customer service led by him with his team!!! Good service with the folks at the Valley Hi location.”
“I walked in with many questions and was treated so kind The employee Kay , she was just refreshing , great customer service , and she helped me , I highly recommend going to this”
“I just got a new phone and couldn't figure out how to get service and all my data onto it, Ash really helped me out and saved the day. He was amazing to work with, very patient and solved all my problems. I also got a great offer for a tablet. Amazing store with amazing offers and the best customer service.”
“Amazing Customer Service! Walked in and was immediately greeted, i was given options to work with my budget and was able to get a new phone without breaking the bank! Cristal was Amazing! will definitely be coming back and recommending this company to friends and family!”
“This metro store was awesome I got cool mobile just go and grab some cool gadgets you like it just Visit the store they will give you awesome deals I met pavan over there he throughing awesome deals excellent store I am satisfied with the delay and the people over there.”
“I cheated on my store and went to the one in the medical center. I came back home and Paul greeted me with a smile and had me out the door with my issues addressed and on my way in 5 mins. This store and staff have always been great ! I highly recommend them. Thanks again Paul !”
“I switched to TMobile only to end up with a really high bill. Abel helped me switch back and got me a new phone and a much more lower bill than what I was paying at TMobile. Would definitely return to this location.”
“Came here to get a new tablet and ohone got oretty good deals on both of them. Will bring my friend here for future purchase, 🙂 happy with my service too! Dee helped me today and she was patient with explaining everything to me in detail. Do recommend coming here”
“This store has really great customer service! Josh M. was super helpful and went the extra mile to help resolve the issue I was having with my phone! I would recommend this store location.”
9AM - 8PM
12822 I-10, San Antonio
Mobile Phones
“I had a great experience with Verizon getting new service and new phones. Stephen was absolutely amazing! He was very nice, friendly, and extremely helpful throughout the entire process. He took the time to answer all of our questions and made everything easy and stress-free. It’s not every day you come across someone who genuinely cares about helping customers. Thank you, Stephen, for making our experience such a great one! Verizon is lucky to have you!”
“Shoutout to Isidro he did a phenomenal job helping me switch over from cricket to Metro Pcs. Helped me get everything activated and set up with no problems .! He has incredible customer service.!!!! Definitely got me taken care of with no problems.! Top tier service and wonderful attitude.!!! If you ever want to switch over or are looking for an excellent Metro store this is the right place to come too.! I Promise you won’t be disappointed.! Thank you Isidro such an incredible person .!!!! I’m beyond excited and grateful to have came to your store .!!!!! Thank you again.!! Y’all make sure to go check out his store .!!! ?????????????????”
10AM - 6PM
7047 Military Dr W #4, San Antonio
Mobile Phones
“Great experience! Mercedes was incredibly helpful and made the whole process quick and easy. They bought my old phones and gave me an amazing deal on my new phone. The customer service was friendly and professional. I would definitely come back and highly recommend this store. Thank you, Mercedes!I”
“I highly recommend this store and especially Jeanne Gutierrez! She is so knowledgeable and kind. She answered all my questions and helped my son with his new phone.”
“Diane was great help very knowledgeable helped us select a phone for my daughter will definitely go back, so if you’re looking for a phone I recommend you go to store on 6010 Old Pearsall rd and ask for Diane”
“My wife’s phone was stolen, we came to this location and spoke with total wireless representative SAGAR letting him know what happened. Not only was he someone who listened and understood our situation, he helped us all the way through to get her a new phone with amazing service. Give Sagar the new Samsung S26 ASAP!”
“Great store but the girl with all the piercings has poor customer service and it seems like she doesn't want to work cause when I needed help changing my payment date she told me I couldn't do it all I could do was a 72 hour extension but I easily went on the app and did it with no problem just have to go and pay in the store but everyone else is great in that store I just do not recommend asking for her help cause she will not do he best to help you”
“Shaina was the most helpful person I've dealt with in customer courteous business oriented helpful person very nice and really good person to deal with and helpful ideas say 10 stars .needs to give her higher pay and management position quality service ?.”
“Best store in my area!! Henry and Kayla are so kind, patient, and knowledgeable. They gave my entire family, an amazing deal and set us up for success. Do yourself a favor and skip the sneaky sales tactics at the corporate
and visit Autry Pond. Thank you Henry! Thank you, Kayla!!”
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“Excellet customer servicié. I always go here to Fix my phone. The people there are real friendly i recommend any phone issues go here.GO WITH YVETTE SHE DOES GOOD CUSTOMER SERCIVE. Takes her time helping you.”