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October 2023 by Mary A.
They have many things for different ages. Started with newborns in fits up to sizes six through?? Everything there has been cheaper than the Goodwill it in better condition and I feel that this business has helped many parents also sell items that would otherwise be donated to other organizations and is helping the community and mothers and families save lots of money. I be one of those I will see you're retired and have two. This is a live with 7 and Ted and a lot of the shoes and clothing at books to read have come in handy at a low cost. Star rating
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September 2023 by Sabrina D.
once they receive 45-50 baskets they consider themselves closed so make sure you call in. The lady with braids was choppy and kind of rude. you can kindly say youre closed without saying,"WE'RE CLOSED MA'AM‼"... it was rude. i wont be back. ill go somewhere else.
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August 2023 by CG C
Not bad for 1st time experience! Reasonable price compared to competitors such as Kid to Kid. A little cluttered at the entrance. The store with shoes and boxes in the front should be more organized, but the staff was friendly and supportive, giving tips and information when sales happened.
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August 2023 by D Sanch
Been coming here for YEARS as a purchasing customer, each time spending hundreds of dollars on two kids. Today was the 1st time I ever wanted to bring in items & was so severely verbally mistreated as soon as I opened the door. They have the junkyard watch dog "AMANDA" manager on duty barking at people as soon as they come in with stuff. Completely night and day experience if your in there spending money vs. trying to turn stuff in. My little girl was shocked at how that lady was yelling at me. You can tell she's overwhelmed in her position so she goes yelling at people. Big whoop, you don't take wall art, cool, all that has to be done is we take it back to the car with us, no sweat. My goodness, such a theatrical show for something small, don't sweat the small stuff. Anytime i was about to say something she was ready to charge and come out with something else to say, super negative mindset. Note before I brought my stuff in I talked to an employee (not Amanda) about what I was going to do& she was so nice& helpful. The only reason I'm writing a review is so they can get wind of how this lady is mistreating people, another customer leaving even told me she was sorry that I was yelled at like that, totally uncalled for.Taking our back to school, summer, winter,special occasion shopping elsewhere. The crazy part is, I was taking my daughter in to do back to school shopping& check out the yellow tag sale as well, we would have spent a couple hundred, but she doesn't need our stuff or our money according to her. Respectfully put a muzzle on that one.
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August 2023 by Amanda Rodriguez
What a scam! Dropped off my container full of (non stained) clothes. Took them five days to go thru it. I get a text message to get it on Monday, obviously I’m busy and couldn’t get over there till Saturday. (I live an hour away & have a infant) They told me my clothes were “donated” and I was given .90 cents of store credit! My container was donated as well!! They basically scammed me out of my clothes. No phone call or voicemail was left. No warning was given that “if I didn’t pick up within 24 hrs my clothes would be donated”. They could have kept my clothes and sold them for 100% profit. Big scam. Maybe go to a different location! Or don’t go at all.
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August 2023 by Courtney Gray
I’ve been to various kids consignment shops and this one was the cleanest/most organized I’ve been too. The employees were also very pleasant and I was able to find quite a bit for my kids at great prices.
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August 2023 by Alayna Martinez
I've been to this location a few times and everytime, I leave disappointed. It's not so much the selection because sometimes, they have really good finds. It's definitely the staff/customer service. No matter how nice you are, you will always be treated poorly, as my experience. It's unfortunate it is my closest location.
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July 2023 by G Garcia (GG)
I have to admit I thought I would never go back into this place. But they service is soooooooo much better and clothes are very well organized. Years back I placed a note so good review. And they have turned this place around. It is great place to sell and shop.
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June 2023 by Stephanie H
Walked in because my child wanted to see what they Once Upon a child had to offer. This was our first time walked in to storage boxes full of clothes cluttered by the walk in. Was told my ten year old couldn't have her ice cream in the store.Due to she may stain the clothes on the floor. For reusable clothes that are already probably stained and faded. Have better customer service and signs we walked out.
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June 2023 by MART77INI
I get lost in there every time I go because of all the selection of clothes they have for my daughter. And then i can not make up my mind and i just end up buy her everything. Great store, good deals.
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June 2023 by Arnold Martinez
Sold some things and the ladies there made it smooth and easy. They do have a system but it works to keep order, and they are very reasonable on buy backs. Highly recommend for people that like a structured store that outputs good product. ?
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June 2023 by Rosie Madrigal
Website says to bring the clothes laid flat in a box, bin or tote. Brought them in laid flat in a tote and was refused service because they only wanted to accept bins. Why have instructions on a website if your store employees are going to make their own rules?
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April 2023 by Fernanda F.
Amazing place to buy used clothes for the kiddos!I had been wanting to check out Once Upon A Child for at least a year, but the reviews on all their locations always kept me from actually doing the drive. However I was in the area and saw the sign to the store and decided to stop and check it out. My first impression was "wow! this place is giant!". They have rows and rows of baby clothes, but a great majority are for 0 - 18 months. If I would've known they had so many items for babies, I would've definitely purchased all my baby clothes from them. For this visit I was looking for toddler size 2 (24 months) and the selection was not as great, but they still had some nice items. I ended up buying 6 shorts and 5 t-shirts for a little over $30 which I thought was a great deal. Towards the back of the story they also had a lot of children's book and toys for sale. I also liked that they had plenty of princess dresses and costumes for the kids. The only reason why I am not giving them a 5 star is because the place was a little dirty and some areas were kind of unorganized. Regardless of that, I am definitely going to be back next time I need clothes for my kid!
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March 2023 by Sarah Showman
Most organized and put together Once Upon A Child I have been to. Haven't tried to sell anything here but prices are super affordable for name brand clothes.If you love organization, you will love this store.
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March 2023 by Sabrina Sims
Absolutely terrible experience. I went to sell my daughters clothes there. Over 50 pieces and they only took 27 and gave me $25. They said there was things missing and stains. Absolutely not. I made sure the NIGHT BEFORE that all the zippers worked, all the buttons were buttoned and made sure there were no stains. When I was going through my daughters clothes I made sure that whatever had stains were out in a trash bag. There was nothing wrong with those clothes. Most of those clothes were brand new. Terrible place. ?
