First Bank & Trust, a division of HTLF Bank, offers very good service with friendly, knowledgeable and efficient employees. The team breaks things down for customers to understand and is very helpful and respectful. They are obliging with special requests like coin deposits. The place is clean, neat and smelled amazing. The bank provides retail banking solutions including checking, savings, mortgages, loans and credit cards, along with private wealth management and small business services. They have been committed to helping customers since 1913 as a trusted banking team and problem solvers.
Great bank great customer service only down side is I can no longer cash my checks through the window which kinda sucks cause the lobby closes at three and I don’t get off of work till four or five on Fridays.
February 2025
Very good service they really broke it down for me so I could understand it better, and the girl I talked to her name was Kayla was respectful and nice. They are also clean the place looked neat, and smelled amazing.
February 2025
The staff was super friendly. Kayla and Frances go the extra mile when it comes to all your banking needs
