Budget Car Rental offers an excellent rental experience, with a strong emphasis on customer service. Many customers praise the staff, particularly Justin, for being helpful and courteous. The rental process is efficient, with some customers reporting being in and out in under ten minutes. The location handles issues effectively, such as when a customer faced challenges returning a vehicle due to unexpected traffic delays; the staff found a solution without charging extra fees. Reviews highlight the team’s attentiveness to inventory and their ability to provide the best customer service. Even in situations where mistakes occur, the staff remains supportive and accommodating. Overall, Budget Car Rental is recommended for anyone in need of a rental vehicle, especially due to the reliable and friendly service provided at this location.
Rent trucks regularly for my business. Great experience every time.
March 2024
Highly recommended… Javonte was friendly, professional and respectful. Thank you for the great customer service.
August 2023
We had a mistake that I made with our reservation yesterday and Justin and JaVonte were SO good to us! We always rent from this location because they are on top of their inventory and supply the BEST customer service!