8AM - 4:30PM
2655 Ranch to Market Rd 1869, Liberty Hill
Post Offices
8AM - 5:30PM
500 East Whitestone Boulevard, Cedar Park
Post Offices
“We are having road work done on our street and our regular delivery person stated she couldn't make it down our street to deliver mail today. Normally that wouldn't be a problem except I had ordered plants to be shipped with a guarantee of 3 day delivery. Live plants in Texas heat sitting at the post office waiting to be delivered no a good idea. I called as soon as I got home and Crystal answer the phone. I explained the situation to her, she was super helpful and understanding of my dilemma. She put me on a brief hold, located my package and sent someone to my house within 15 minutes of our conversation! Thank goodness as one of the plants was already showing distress from the heat/shipping. Thank you Crystal and CP post office for providing excellent customer service!”
8AM - 12:30PM 1:15 - 4:15PM
135 FM 243, Bertram
Post Offices
“I feel the Postmaster Richard went above and beyond to locate my missing live Queen Bee that had been shipped to the wrong Post Office mistakenly. I had contacted him yesterday afternoon to see if he could help me find out where she was and why she hadn’t been delivered yet because the tracking showed she was still in Houston. He tried to follow up at that time and was seeing the same information, but said he would follow up with it first thing the following morning(today) to see if he could locate her. He contacted me first thing this morning and found out where she had been mistakenly shipped to, and contacted that post office to see if they would hold her so we would be able to go pick her up. We were concerned because of the time she had already spent in the mail. I am really grateful that he was willing to go that extra mile for me and I could tell there was actual concern in his voice about her well-being due to her prolonged arrival. The queen and her retinue were all still alive and active but that outcome could’ve been very different if they’d had to spend a few more days in the mail. Thanks again to Richard for going that extra mile.?”
“Dave Was very nice and helpful as my wife and I just mailed out our Thank you cards for our wedding and we're having some issues of folks getting the cards. Dave explained the process and gave us some peace of mind that we can still hope to see all the cards be delivered. Very professional thank you again Dave 🫡🫡🫡 (also Dorothy is a sweetheart as well and was also very helpful and kind)”
“Postmaster Steve went above and beyond to help me. My government document was misdelivered, and he dedicated his time until he successfully located the package and hand-delivered it to me. This is the best customer service I have ever received. Thank you, Steve!”