Spent 140.00 for hotspot, on phone with cricket nearly everyday. Would say connect/no internet.
February 2022
Took my Hotspot to get activated, they put a SIM card in it, charged me $79, gave it back to me with no service, I gave it back to them, they did they're routine of trouble shooting it, still no service and said sorry no refund talk to our team online or call, days later still trying to get my money back.
August 2021
Best costumer service I've ever gotten at any other cricket. They were very professional and helped me alot with finding the iPhone xr I was looking for.