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August 2022 by Sammy Mclauchlin
Spent 140.00 for hotspot, on phone with cricket nearly everyday. Would say connect/no internet.
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February 2022 by Javi Alvarez
Took my Hotspot to get activated, they put a SIM card in it, charged me $79, gave it back to me with no service, I gave it back to them, they did they're routine of trouble shooting it, still no service and said sorry no refund talk to our team online or call, days later still trying to get my money back.
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January 2022 by Rebecca Semien
Went to the location in Liberty about a month ago to get a new phone and change the phone number. Was there about 2 hours with the sales associate Patricia. I tried not get irritated or frustrated while I was in that location now about a month later I get my bill from cricket and the bill is not what it normally is. The bill was more expensive. She messed up my account and they charged me more then normal. She did not know what she was doing.
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August 2021 by Christian Vasquez
Man... I don’t have words.. Chris, was the most kind hearted sales rep we’ve ever made contact with. My sisters husband had just left her minutes before she walked into cricket. She had $100 to her name which was borrowed from a friend. He locked her out, took off with her belongings such as her phone and keys. She needed a phone and a place to stay that night. Unfortunately the hotel being $47 and the phone being $80, Chris blessed my sister by helping her with the remaining. He went out of his way to help out someone from the community. Chris is a perfect example of what a small town manager is all about. Unfortunately due to me working out of town, I haven’t had the pleasure to meet you but soon. We will send as many people as we know to do business with Chris at this location. Thank you Chris for everything you do!
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August 2021 by Erin Morris
Best costumer service I've ever gotten at any other cricket. They were very professional and helped me alot with finding the iPhone xr I was looking for.
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June 2021 by Barbara Stark
I give Emily and johnny five stars ! They are friendly and Courteous and always helpful
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March 2021 by Denise Moctezuma
They were so helpful and got me a low monthly bill. Couldn’t have asked for a better experience. The manager Chris is the best. Highly recommend.
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March 2021 by Stephen Day
I have been working closely with Chris over the past couple months and he is nothing short of great. The way he runs his store is impeccable and I highly recommend giving them a visit.
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March 2021 by Magical Girl Myka
Parked my car, by the time I was out of my vehicle ; Chris was standing by the door with a warm welcoming greet. He was amazing and very knowledgeable. Helped me pick a great phone and a great plan.Thank you for the amazing customer service !
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March 2021 by Seth Savage
Christian was great for setting up phones next time you come here ask for him
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March 2021 by Zackery Rhoden
This company does not treat their employees well. They should go under new management.
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November 2020 by Shawn Baby
To the previous comment “ Toni “Just because you didn’t last as being the manager at this location doesn’t mean you need to bash the company. This is a great location and the NEW staff is so awesome. This customer service is much better without you.Props to the new manager Christopher and his team. They connected me with a new iphone for a good price. His team all spoke and that shows that they all care about the job. They are all so knowledgeable and I will continue to do my business here.Thank you Cricket Liberty for the amazing and warm welcomed visit.
