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“This Dollar Tree has been our go-to location for many years. Over the last year the store really has suffered with perhaps lack of leadership or maybe lack of staff. The store was dirty, shelves were empty and where there was stock it was usually in a state of disarray. We’ve been skipping this location and visiting the location further up El Dorado near Target. Today our experience was different. When you walk in you can tell there is a change. The front of the store was neat and inviting. As we walked through the store, we had the same experience. Shelves were full and neatly organized. We stopped to give an employee stocking shelves appreciative feedback. We asked if the manager was in. He said the District Manager was in and went to get him. As we spoke with the DM he shared they have been working to turn the store around. It showed for sure! I hope that Dollar Tree Corp. continues to invest in leadership which in turn will have a positive impact on employees and customers. It was nice to be able to shop in this location again!”
“We were looking for a secret Santa gift,some activities for my grandsons upcoming car trip. We found several ideas and we'll as items we were not looking for. I would visit this store again. It is important to watch the prices.”
“I stopped by this place on a whim and I'm glad I gave it a whirl. Like any dollar store they have a bit of everything, and as you might expect, the stuff here is very Japanese. I strolled through most sections but the ones that caught my eye the most were the housewears and the snacks. I ended up getting a big glass bowl and some snacks. I don't know what Takoyaki is but the corn puff snacks were quite tasty. The prices aren't bad, and they include a handy Yen to Dollar conversion chart on the walls. If you're into Japanese stuff I definitely recommend giving this place a visit.”
“This is my first visit but now I will be a frequent shopper! The store is lovely—very clean and well organized. All the staff are very friendly & helpful. The prices are very reasonable & much less than “big box” stores. I highly recommend thid great store!”
“I am from out of state and came here to look around for some swimming stuff. The store was nice and clean. Compared to my local big lots this store had lots of stuff. The staff was super nice to us. We kinda held them up because it was closing time but they were super nice. I would definitely come here again when we are visiting.”
“This was my first time ever in the store chain, I had never heard of this store before! When I walked in, I was greeted with a smile and welcome. The store was well organized, and clean, actually they were sweeping while I was there. I was in a hurry to find a movie poster and thankfully they had some and for a third of the price of other places I had found. I left the store very happy.”
“Hit or miss customer service, but I dont expect much being that most locations have rude employees. My only irritation with this location is the number of unopened boxes that they always have out on dollies sitting around in the way, and no one is working on getting that product out. I can always hear management or whoever is in charge hanging out, chatting it up in the office while one lonely employee tries to cash people out.”
“This place is great for gifts and holiday decor. I have 4 grandchildren and I can always find the trending gifts they want at a price that allows me to buy more!”
“Worth the scavenger hunt ,Good stuff at great prices not only that but owner are fair people who work with you to make sure everything with the item you bought is good.”
“One of the nicer DT's i have been inside. Well organized, shelves were stocked and racked nicely. Isles were clean, uncluttered and easy to shop. I will definitely be back.”
“Prices were 5 below !! But not the rating !!Its a five star rating store !! Products were amazing …and the pricing too ..80% of the store are below 5 dollars ..you can find everything unique ! Happy shopping”
“Such a great selection! Every single time I go in there I have the best time and end up walking out with a ton of beautiful clothing for a great value. Also a great thrifting hang with friends! Lots of good brands and many new with tags.”
9:30AM - 9:30PM
1030 S Preston Rd, Prosper
Discount Stores
“I’ve been in all this stores too many times! I’ve been offer a credit card too many times! Every time!!! July helped me today, she cared, she was nice, she helped me look for one missing pillow, she smiled, she means amazing! And yes, after 17 years in USA, I accepted the credit card lol, Great service! Love this store, it’s clean and organized”
“That new manager has turned the store around pretty well. Hope it stays that way. The regular employees there always have an attitude or always quit. They need staff. Other than that I like coming in there now I hated it at first”
“Good place to stop for all your grocery needs. Staff are generally friendly, and somewhat willing to help. It's hard to find great customer service in grocery stores these days, but this one dose okay.”
“I had an incident with a cashier but I was able to rectify it with a professional manager by the name of Brandon Brandon's. Professionalism is uncanny. I appreciate having to show a little to no emotion and still getting taken care of immediately Brandon, the assistant manager deserves a raise and to be promoted”
“My gf showed up at 9:59 pm on a Friday to get some balloons for my daughters birthday and they were locking up. She made the "please" signal to the employees, they let her in to purchase some balloons. That will make my daughter happy. Thanks guys ??”
“This Dollar Tree store is one of the best I’ve seen lately. It is fully stocked and clean.It seems like most of the Dollar Tree stores these days are poorly managed and understaffed.I’m not sure if this store is under new management but it’s definitely in good shape. It wasn’t a few months ago but it has definitely improved since then. The manager and employees here are very nice and helpful.There is another store closer to me that’s a complete disaster, so I will continue to drive out of my way to shop at this store.”
8AM - 10PM
990 US-377, Aubrey
Discount Stores
“KARLY Was so helpful with me locating a make up brand that I couldn’t find it any other store she went over and beyond calling other Dollar General to locate the specific make up. She’s awesome thank you so much once again you rock.”
“I am leaving a 5 star review due to the AMAZING customer service provided by JOHN. He was extremely kind and helpful. As I shopped he acknowledged me and asked if I was finding everything okay, was observant of the line and helped get it down by ringing up customers to help his peer and even gave great friendly convo with compliments that made my day about color coordinating things. He was very friendly, observant and made my day. Thank you JOHN for being the example of GREAT CUSTOMER SERVICE & KINDNESS! We need more people like you in this world!”
“I love this Dollar Tree and have been coming here for years. I wanted to share my wonderful experience from tonight. The cashier named Graciela was super attentive, hard working and very helpful. She went out of her way to assist me with something and I am very appreciative of her efforts. Thank you so much!”
“One of the best I've ever been to people there are awesome they're helpful I just moved here from Hawaii and didn't know my way around they offered assistance with that this is a great place to shop.”
“I had a great experience at this location thanks to James, the cashier. The store was very busy and the line was long, but James kept such a positive attitude the entire time. Even with the rush, he stayed calm, friendly, and professional with every customer.
While waiting in line, I watched his interactions with the people in front of me and he was genuinely kind and patient with everyone. It’s not easy to keep that level of positivity during a busy shift, but he handled it so well and made the experience much more pleasant.
Great customer service like that really stands out. James is doing an excellent job!”
“I NEVER leave reviews—but I left a negative one for the DG off Huffines because the manager wanted to fight me for throwing a baguette outside for the birds. I just wanted to express my gratitude after that trying experience. These guys were so chill. I was greeted upon walking in and he even let me re-enter my alternate ID when it didn’t take the first time. The experience was great and the store was organized and stocked. Give this DG your business because they actually gave off the impression that they would care if I lived or died. Thanks besties!”
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“I love the items and the cashiers go as fast as they can considering they're always short on help and the shelves are barely filled but the boxes are right there to do it....... the problem is the management*** as in corporate. It's not due to the lack of the cashiers at all”