11AM - 7PM
639 Lanark Dr, San Antonio
Appliances
“Jerry was phenomenal! Absolutely amazing customer service. Jerry, your smile brightens the room!
Answered all of our questions, including the technical bits.
Even had jokes! ? Made us feel right at home. Genuine personality from the heart.
We WILL be back.
Btw, Rich was great too! ?”
“Every time I go in, it's Nick who is always there to greet,offer help and a great experience. Made multiple purchases and shows a lot of patience as I take my time making some long decisions when visiting. Aaron's corporation needs to have more employees like him, he shows a lot of enthusiasm and excellent customer service with a wealth of knowledge. Strongly recommend shopping with Nick, also very professional!”
“Store’s first impression was not the best. Upon entering the store, I almost walked out. The front of the store looked in disarray. I honestly thought this was a used/salvage type establishment.
Fortunately, as I was debating whether to stay or walk/run out, Ramon asked if I needed help. I informed him I was looking for an electric dryer. He directed me to the dryers and informed me that the dryers had been tested and in good working order and new other than the scratches and dents. I was still not convinced. The dryers were also dusty. Then Ramon said they still had the manufacturer’s warranty. He should have mentioned that first.
I must admit, regardless of the minor scratches and dents and dust, the dryer looked in good shape. The inside of the dryer looked brand new/spotless. As Ramon left me to assist someone else, I looked up the dryer and price at one of the big box stores on my phone. The dryer was not only a better model than one I had recently purchased online. The dryer at Scratch N Dent was more than $400 less, not including other required fees the big box stores want to charge.
Needless to say, I quickly canceled the dryer I had purchased online and bought the Scratch N Dent dryer. They even loaded the dryer onto my truck. Note: They do not strap down the appliance. So bring your own straps and or rope to secure the appliance.
The moral of this story is, don’t judge a book by it’s cover. I got the dryer home, connected it and all is well. The dryer works perfectly. It has features I wasn’t even looking for. Not to mention, the unexpected surprise when I opened the dryer door, there was light in the dryer compartment. I am truly happy with my purchase and will place Scratch N Dent at the top of my list for my next appliance purchase. If you like good prices and don’t mind some minor scratches or dents, give Scratch N Dent a try. You won’t be disappointed. Thank you Scratch N Dent and Ramon. ?”
10AM - 7PM
13240 Nacogdoches Rd, San Antonio
Appliances
“Great experience in the store. Greeted me, and gave me space to look. When I was ready for more info Marvin was ready to attend me. Went through the finance process with Jessica. Because of something on my end I didn't qualify.... BUT they did follow up with me and found a financing way for me. Carol was great over the phone and made the process to finance easy. Thank you everyone and I highly recommend them!”
“Erik is the best Finally an office Depot with a good employee at the print center I use often depot quite a bit and it's rare that I get someone who is prompt and professional. Eric was all of those things you took care of my issues help me with my friend and was very courteous . Office Depot Be sure to take care of employees that are assets and this guy is definitely that Erik in the print center Thanks again”
7:30AM - 5:30PM
908 Curtiss Ave suite d, Schertz
Appliances
“We have been GVEC customers or 20 years and have always used their services.Brittany Rodriguez provides excellent service. Her detail to the work she performs is commendable.(Sounds trivial but n important observation) She's neat, never leaves a mess. She listens and gets answers or recommends things to do which shows her deep respect toward her customers.Service: HVAC system repair”
“After I had paid off my washer and dryer, I received a call from Rebecca thanking me for my business and seeing if I needed help with anything new. A true, genuine person. Very friendly and kind. To management, those are the kind of people you need to take care of. Very professional. I didn't even buy my set at Aaron's Universal city, but I will do business here because I appreciate good customer service and genuine people
Thanks Rebecca for reaching out and your proffesionalism”
8AM - 5:30PM
12788 O'Connor Rd, San Antonio
Appliances
“My stove stopped working just before Christmas, so I contacted Bennie’s TV and Appliance. They were able to deliver a new stove to me the day before Christmas Eve. The team was both friendly and professional, and I truly appreciated their prompt service.”
“The great folks at this location saved the day when our own refrigerator quit working right before the Thanksgiving holiday. We were able to rent a refrigerator on very short notice, and we were able to pick it up in person and they even helped load and secure it in my small truck. I would absolutely use this store again if the need arises. Thanks Joe!”
“Home Depot is stepping it up!
Had a great experience at the location near Bitters/281… was greeted and accurately given directions to the item needed, then greeted again moments later and, as I attempted to load an item onto my flatbed, was offered assistance by Leroy in the nearby plumbing department to load the remaining items and he suggested to purchase one additional to receive a bulk discount (no brainer!). Heading to the self-checkout, the attendant offered to have someone load my car; I accepted and before I could reach my car, was approached.
Few things to note because I’ve been purchasing 5 bags of salt crystals from different Home Depot locations four times a year over the past eight years:
1.No employee has ever offered to load my flatbed with these heavy bags
2. No employee has ever told me about the bulk discount with the purchase of 6 bags
3. No employee has ever offered to have someone load my car or assisted me with this task
Way to step up your customer service game… I’ll definitely be back to this location!”
“Excellent customer service they answer all your questions in my house I bought a washing machine and they showed me how it worked THAT convinced me in other places they only sell it to you without YOU seeing how it works”
“What a great event put on by Reece Bath +Kitchen, the staff is incredible friendly and knowledgeable. We had such a great time meeting new people and enjoying the festivities. If you have not checked them out I highly recommend that you do.”
“Katherine at the pro desk section is very professional and helpful!
She patiently worked with me to figure out a way to use the remaining balance of my gift card for part of my purchase. She also provided lots of good advice to make it like a breeze for me to find the items that I needed.”
“Yesterday I went to this facility because I had some leftover material from a job that I wanted to return and the manager was so helpful. I will be doing all my business with home depot from now on. Thank you for helping me. You are definitely a great manager.”
10AM - 9PM
8210 Agora Pkwy, Selma
Appliances
“Geek squad team are excellent, had an issue and Mr Chad supervisor was not only knowledgeable but went the extra mile to solve my issue. Very friendly And helpful staff . ! ?????”
6AM - 10PM
8138 Agora Pkwy, Selma
Appliances
“This place is one of my favorite stores to go to. They have everything I need for my home improvement, woodworking, and gardening needs. The staff here is friendly and knowledgeable. If they don't know something, they will either find someone who does or research it.”
“I purchased some solar panels today for my battery back up power. Just in case we get hit with a power outage. Blake helped me he was very professional and helpful in explaining to me how to use the parts to support panels on my driveway metal roof. I am very happy with my purchase. This is my go to store for anything Solar.”
“I called and they immediately sent me a link to the parts manual via email. Found what I needed but still had questions and a Mr. Daniel Gilbert answered all my questions... quoted me the items I needed and personally delivered them to my business in Laredo by THE NEXT DAY. Super good service.”
“This review is for Geek Squad.
My aunt was having trouble transferring the data from her old i-Pad to her new. I brought her in even though we didn't have an appointment.
After waiting our turn, the 2 young men that were behind the counter were not only knowledgeable but friendly and respectful. Since our issue required waiting for reboots and information transfers/ downloads, they helped other customers simultaneously without making us feel like we were being pushed aside or brushed off. All the while, they're also answering random questions, like what to do with old and broken devices that are piling up in the corner of my office? They were great!
Technology can be frustrating when you're trying to navigate areas that you don't deal with very frequently. How often do you purchase a new device? Every 3 or 4 years? It's hard to even remember how to change the clock in the car every 6 months for daylight savings! Thank you, guys, for being such pros!”
6AM - 10PM
1066 Central Pkwy S, San Antonio
Appliances
“I've always been a Lowe's girl, I usually only venture into Home Depot when they have something that I can't find at Lowe's. That's what brought me to the Bitters Home Depot on Tuesday May 24th, they had something I couldn't get anywhere else. I needed Rust-oleum Home Floor Coating and I needed it tinted to Seattle Mist. I couldn't find it anywhere on the shelf of the paint dept. and just when I was about to go looking for help, help arrived by the name of Sam. I told him what I wanted and he began the hunt. Turns out they were up on a high shelf with the extra stock, so Sam went to get a ladder and got a light base and a deep base down since we didn't know which one was needed.Then the real fun began. Poor Sam. I told him the color choice and he went to the computer and nope-wrong base, but it wasn't the wrong base. Tried again with the deep base and nope-wrong base again. Sam tried everything, all while never once losing his patience with me and all my questions. He was exceedingly kind, knowledgeable and understanding, and he never gave up. In the end, he got me my Seattle Mist floor paint and he thanked ME for my patience. I am so grateful to have had Sam to work with on this because truly, HE was the patient one, no lie I asked about 142 questions. I think from now on all my future paint needs are going to be met here at the Bitters location just so I can work with Sam again!Also, I can't forget about Ron who also helped me with mixing a trim color while I was waiting for Sam to work his magic. Ron was helpful, kind, funny and he had my paint mixed and done so fast I couldn't believe it!”
9:30AM - 6:15PM
118 Mt Calvary Dr, San Antonio
Appliances
“He quoted me a fair price to repair my vacuum cleaner, it was ready when promised and there were no surprises when I picked it up. I highly recommend this business if you ever need to repair a reliable vacuum cleaner.”
“Replaced an order online.. They delivered before time.. Was short one box.. Called them to let them know.. They fixed it right away.. Got the missing box delivered the next day.. I'm sure I'll be doing business with them again..”
“Friendly helpful employees. Clean, store set up as individual rooms to showcase most products, huge variety of home good of all sorts. Drop by their café, try some Swedish foods!”