I've always shopped at James Avery. My wife has charm bracelets for every season. I have several necklaces, rings, and bracelets. For some reason, maybe my tattoos or dressing too casual, we got no help at this store. The HEB James Avery is way more customer friendly. This store is apparently for snooty people.
October 2023
Excellent customer service. They don’t hover over you while you look around which is a huge plus.
June 2023
Real disappointed about there service. I have spent a great deal of money there on my wife an myself. A necklace I bought. I love, but I wear it to a point I guess it will stretch after awhile. Well they wanted me to pay for half. I disagree with that. It's meant to be worn. There's nothing in writing it says it would do... read full comment
