The United States Postal Service has received mixed reviews from customers. Many praise the staff, especially Tasha and Myrna, for their professionalism and helpfulness in resolving issues, such as complicated package returns and passport applications. Customers have noted that the service at the post office can be efficient, with quick appointment times and friendly assistance. However, there are complaints about delivery problems, including mail being marked as undeliverable without clear reasons, which some describe as unacceptable and unprofessional. While some experiences have been frustrating, the dedicated staff at the counters have positively impacted customer experiences, leading to a more favorable view of the service overall.