AutoZone Auto Parts in Longview, TX, is highly regarded for its friendly and helpful staff, offering reliable automotive parts and services. Customers appreciate the store's excellent customer service, with employees going above and beyond to assist with their needs. One reviewer praised the store manager and staff for their kindness, professionalism, and willingness to help, even after hours. For example, an employee delivered parts and helped with car repairs, including changing spark plugs and providing mechanic recommendations, demonstrating genuine care. Another customer found the staff willing to install bulbs and assist with vehicle repairs without hesitation, saving money and stress. The store also offers quick and respectful service when purchasing parts like batteries, with staff providing thorough assistance. Customers feel confident in the store’s team, describing them as respectful, kind, and always ready to help. Whether it’s diagnosing a light issue or installing a new part, the employees consistently deliver a positive experience. Overall, AutoZone in Longview is seen as a dependable, caring place that values its customers and strives to provide excellent service, making it a go-to spot for automotive needs.
Mr Willie W was beyond wonderful! He went above and beyond to help me out with my oil change needs. I dont live in the area but have family and friends that do, I will recommend they come see Willie.
February 2025
Very respectful people! Quick to help when in need! Very good and friendly service
November 2024
Had to buy a battery. I was surprised that the price of batteries had increased substantially. I received quick and thorough service. The young man who installed the battery was pleasant and respectful.
