Eastman Credit Union (ECU), established in 1934, is a not-for-profit financial cooperative serving Northeast Tennessee, Southwest Virginia, and East Texas. It prioritizes members' financial needs by providing exceptional service and offering products that often exceed expectations. ECU's funds are federally insured for up to $250,000 by NCUA, ensuring safety for members’ deposits. Members appreciate the friendly and patient staff, with many highlighting the helpful and responsive service provided by team members like Sharon Gray and Sarah Shelton. Customers value the straightforward, stress-free loan process and the personalized attention they receive, feeling treated with respect regardless of their background. ECU is committed to serving its community with a focus on excellent customer care, making it a trusted choice for banking and loan needs.
There friendly and always helpful ethier on the phone or at a branch I've never had a bad experience at any location
March 2023
Sharon Gray has been very patient and easy to work with! Sharon made the home loan process very simple and stress free. I have had Sharon running numbers for me on houses for about a year and she never once made me feel like I was bothering her. Thank you for all of your patience and hard work :-)
June 2022
Sarah Shelton has always been very responsive with any types of loans me and my family need. Highly recommend Eastman CU!!