O'Reilly Auto Parts store #5742 in Longview, Texas, offers a wide range of parts, tools, and accessories to meet vehicle needs. Customers appreciate the helpful and friendly staff who go above and beyond to assist with repairs, even in challenging situations. For example, one customer praised Kermit for his persistence in replacing a front signal light, while another highlighted Corbin’s kindness and support when fixing a headlamp. The store provides valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and offer a free Loaner Tool program with a refundable deposit. Staff members are known for their willingness to help find parts, sometimes using creative methods like fitting a belt with just a piece of string and a picture. Overall, customers find the staff friendly, helpful, and always ready to assist, making O'Reilly Auto Parts a reliable choice for vehicle maintenance needs.
My engine light was on so I stopped at the O'Reillys on Gilmer rd. Shannon helped me find out what was wrong and get me the part I needed to fix the problem. She was very friendly and knowledgeable. I will definitely be going back there if I need something for my truck. Great job!
April 2025
They really helped me out when changing my low beams!! Truly grateful knowing how difficult it was
November 2024
I needed my front signal light replaced and it was extremely hard to pull it out. I was assisted by Kermit and although I expected him to give up after working with it for awhile, he kept working at it until he succeeded. Thanks again Kermit for going above and beyond.
