Ross Dress for Less offers the best brands and latest fashions for family and home at 20% to 60% off department store prices. Reviews note its variety of items and well-made clothes. Experiences with staff vary, with some customers finding them patient, kind, pleasant, and attentive, while others note a less pleasant worker. The store is described as always clean, with one location being more organized than most, though other customers feel it is a disgrace how messy it gets. Despite some issues, many find it an excellent place to shop and a pleasure to visit, recommending it for the right price.