Southside Bank is known for its exceptional customer service and friendly staff. Customers consistently praise the bank's professionalism, with Jennifer, Evelyn, Allison, and Arturo being singled out for their excellent assistance. The bank is described as the "best service bank in Longview, Texas" and the "best bank in East Texas," with customers appreciating the prompt and patient help they receive, even when dealing with complex issues. The overall sentiment is that Southside Bank provides a welcoming and efficient banking experience for its customers.
Jennifer provided the Best and nicest service. I had problems with an bill payment and she help me solve it with a smile.
August 2025
To whom it may concern, the Southside bank, at super one on East Marshall, is undoubtedly in my opinion the best service bank in Longview Texas bar none. Focusing on their positive professional service.
September 2024
Great customer service! Everyone is very helpful and informative.