Texas Bank and Trust is a highly regarded local regional bank in East Texas, with over 60 years of service in the community. Customers appreciate the exceptional customer service provided by the staff, including their responsiveness and willingness to assist. One customer specifically praised Leslie Carrell for her dedication, even braving the cold to help retrieve a debit card from an ATM. Another customer highlighted the efficiency of the bank, noting that setting up a new account with Michael was a smooth process, taking less than 30 minutes. Texas Bank and Trust is favored for its customer-friendly policies, such as not charging penalties for account usage and allowing accounts to be opened with a small initial deposit. Many recommend Texas Bank and Trust as the go-to bank for those seeking reliable and friendly banking services in the area.
A great word of appreciation for Leslie Carrell.!!!! She is amazing. She is the epitome of customer service. Although we were not able to retrieve my debit card from the ATM machine. She braved the cold to help me.
January 2021
I am really pleased with the bank I have been doing business for almost 3 years the service it’s great highly recommend
November 2020
This is a great bank for free checking and very convenient for me. I always visit a Crissy at the teller window for all my deposits, she is super friendly and always happy
