Cavender Lexus of Lubbock is highly regarded for its excellent customer service and commitment to 100% customer satisfaction. The dealership responds promptly to requests, ensuring clear communication throughout the service process. Customers appreciate the friendly staff, including knowledgeable service representatives who explain everything clearly. The dealership uses factory warranties and parts, providing peace of mind compared to other repair shops. Appointments are easy to secure, and the waiting area is comfortable. Many customers recommend Cavender Lexus for buying and servicing vehicles, highlighting their efficient processes and supportive team, making it a top choice for Lexus needs in Lubbock and West Texas.
Great experience with Courtney and the dealership. I can't say enough good things about my experience
September 2024
Provided a very clear description of work to be done.
September 2024
Excellent customer service. Responded promptly to my request for roadside assistance, fixed and safely delivered my car back to me. Clear and precise communication with me all the way. Thank you for the excellent service experience.