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February 2024 by Tapley Ward
I've been going to this particular AT&T store for years because the sales staff is really helpful and friendly, but my experience today left me feeling a bit decieved, I have a z flip I got here about 18 mo. ago I got a great deal, trade in any old galaxy for 800 off a new galaxy when you add a new line, I paid the difference of 200 and was told the phone was completely paid off, and today it would not turn on or charge so I brought it in to the store for help, I was told it was dead as a brick, had 0 trade in value and I still owed about 350 on it, I'm glad I walked out of the store right then because I watched a you tube video and got it back on, my phone was fine after a reset and I didn't waste 1400 listening to the helpful knowledgeable sales people. WARNING, BE DISCERNING
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January 2024 by Doug Fallis
Very big store and knowledgeable staff. However make sure you get locked in for charges, because within 6 months they always go up. We had 5 phone on family package, started paying 175.00 per month, on the 6 th month bill jumped up to 320.00, will never do business with them again. Reliable phone carrier that is owned by AT&T is cricket. We have never had any issues with cricket, we pay 76 per month for 2 phones, no contract
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January 2024 by Antwan Hernandez
unfortunately i can't remember the name of the man who helped me out but he was great and made it an incredibly easy experience. got helped right away and got everything done in the matter of 5 minutes, we just had to wait on the phones to transfer data and stuff. thanks again.
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January 2024 by Gerardo Rodriguez
Wanted to give Eleazar Bengoa a shout out. Thanks for helping us out and taking care of our phone issues. This guy knows his stuff.
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January 2024 by John Everhart
Never again
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December 2023 by kelly lindner
Sheldon helped us over the phone and then offered to help us in person. He had us set up in no time and went out of his way to share other offers to us. We were certain he was the manager because he cares so much about the customers! Great employee!
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December 2023 by Melissa Garcia
I'm the cleaning crew but the crew is always friendly
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November 2023 by Michelle Moncada
Mike and Eleazer were amazing, literally made the visit seem like a cakewalk;) happy holidays
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October 2023 by Thomas Nichols
The staff at the ATT store near TTU was the best we ever dealt with.
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September 2023 by Giovannette Blackmore
I had a lot on my mind. At one point I blanked, but my Representative was patient and remembered what I was saying prior. He was professional and knowledgeable. Great job
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September 2023 by william
I have recently had an experience of legal lip service and restricted most everything and systematic down and outs? A lot of it was me most of it was illegal….lot of answers in other ways and some help even from the bad actors with me being one of some things….but worth the effort I hope to pay my debts and prove the right points and have fun with Mary Lou whom was nice and attempted to be helpful while selling me on a bad product with bad service as not really much to do instead if I want it my way … so this is actually I hope a hard to compare to review in I wonder if anyone else ever could prove just intentional advantageous exploitation from such a good looking brick and mortar
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September 2023 by Glenn Hill
Great experience. Solved my issues fast. Thank You Jas. Att is lucky to have you.
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July 2023 by Luis Griego
Had a great experience from the minute I walked I was assisted in what plans were good for us and what plan best suited us associate was very helpful and didn’t make us feel anything less than confident in our purchase.
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June 2023 by Doretha Baca
They have nice customer sometimes but most of the time they are not nice.
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May 2023 by Caroline Lofton
Great service! Lucy and Christian were so helpful. Lucy provide great options and helped me decided on the best service for my family. Will be coming back for my upgrade and looking forLucy to help out.
