AT&T Store in Lubbock offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract and no credit check. The store also provides unlimited data plans that include nationwide AT&T 5G service at no extra cost. The store is known for its large size and knowledgeable staff. Many customers have praised the representatives for their helpfulness and professionalism. Some experiences highlighted quick service, with issues resolved in just a few minutes. Specific staff members have been recognized for their exceptional customer service, going above and beyond to assist customers and share additional offers. However, there are concerns about billing practices, with some customers noting significant increases in monthly charges after initial sign-up. Despite this, many appreciate the reliability of AT&T and its associated brands like Cricket, which offers competitive rates without contracts. Overall, the AT&T Store in Lubbock provides a range of options and attentive service, though prospective customers should be mindful of potential billing changes.
Mary Lou Rivera was extremely helpful. She answered all of our questions and was very friendly & patient. Definitely the best experience we’ve had at AT&T.
July 2026
Needed new photos, great help in picking out phones. Very knowledgeable. Thank you very satisfied
July 2026
Need to let the Customer know that they will be with them not just let you stand there
