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June 2024 by Tory Stephens
Dawsyn was extremely patient and helpful. I came in with an Apple question (not necessarily an AT&T question) and he worked with me for about an hour to answer everything I needed. Thanks!
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June 2024 by D. G. (Big D)
TRASH EMPLOYEES They """LIE""
They straight "LIE" called customer support 611 They just want commision $$$
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June 2024 by Casey Hill
S23 FE Galaxy phone accessories, hard to find in most stores.
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May 2024 by Michael Bucher
Worst manger doesn't have employees follow rules, worst store in town go to Milwaukee if you want a manger that not only knows how to do her job but isn't as dumb Carlos here at this location has no clue how to do his job doesn't know how to train employees
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May 2024 by gibsy Glawrence
Worst experience with ATT they overcharge and having issue with protection for customer use. If someone have been using our identity to pay for their stuff and we been asking them to clarify and yes they said nothing wrong then Come up with the bill of $2000. Where are all that issues come from. Can’t trust AT&T no more.
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May 2024 by Alexis Coronado
Every time I Come to this store, i don’t get the services i’m exactly asking for. It’s been twice that i’ve came and they want to add new lines onto my services, instead of resolving the real issue.
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May 2024 by Janie Boyles
Greg is great, gracious,friendly help!
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May 2024 by Torviz Horror
My sales lady, I think her name was Krystal. Could not wait to kick me out so she could leave on time. I expect some customer service at all. She told me that the switch from Android to Apple would take too long and sent me home after showing me which app to download. Now I'm having issues texting my wife (she has a Samsung) and nobody at the store can help me. Also turns out my phone needed to be updated to the current OS, I had no idea it's fresh out of the box. I figured I sell cars and treat everyone like kings when they come here. I go to a phone store where they also make commission and they can't wait to be rid of me so they can go back to doing anything else. I'm more than upset.
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May 2024 by kaitlin Santiago
The girl that helped us, Marissa was amazing. She talked about all the current promotions and was very patient. She answered all of our questions very thoroughly and was so professional. Will be back
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April 2024 by nathan martin
Amazing customer service. Helpful workers. Honest solutions. Got fixed up with good advice will probably go to this one more often than not lol
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January 2024 by DeAnne McCarty
Rep was knowledgeable about the products available for my upgrade; however, he wasn’t very engaging with us on a personal level. The transfer of everything to my new phone was quick!
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January 2024 by ChulaGKcuzz Gonzales
Fast service always helpful and nice.
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January 2024 by Jordan Hancock
ERIC is amazing he was so helpful and caring. He got us new phones. He was wonderful.
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January 2024 by Strikerwes
customer service lied to me. fyi. I have some background in IT myselfCustomer service sent me a faulty modem as a replacement. it doesn't work at all will power on and blink red, which according to the manual means faulty equipment. had to keep using my first box that is atleast limping along. I preformed a TRACERT which list all connections and confirmed no signal was leaving the modem to fiber connect. The customer service lied to me and said he could see it on his end. So I unplugged the router power and fiber cabled and told him to read off my default gate way IP. he read the generic one. i tricked him and told him i recently changed the default gateway to a different IP address. I asked him if he could currently see the (made up number) and he said yes this is the one i see currently and the modem is working correctly. AT&T outsources to India and they just lie to people.
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December 2023 by Mike Bullock
A store full of useless lazy people pretending to work. All I'm needing to do is pay a cell bill with cash. I thought Verizon Wait time was bad, this ATT store is the worst yet. Been waiting for over an hour on what was supposed to 15 minutes, looks to me like 3 people are working and everyone else is to busy visiting with each other to help anyone. Fire everyone they say there short handed but sure plenty of people standing around doing nothing. ?
