The AT&T Store in Lubbock offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Customer service experiences vary. Many reviews highlight amazing, helpful, honest, patient, professional, and knowledgeable workers who answer questions thoroughly, provide good advice, and complete transactions quickly. However, other reviews report negative experiences with customer service, stating that representatives lied, provided faulty equipment that did not work, and were not very engaging on a personal level. The store aims to help customers find the right device and data plan.
Tayzia was so sweet and personable while still being professional and efficient! Would 100% recommend her to anyone going to this location for any services ☺
July 2026
Marissa was very very nice. She made it easy to get my new phone.
July 2026
I'm finally canceling my husband's line and so thankful for the compassionate people who are dealing with this weepy widow. I've always had incredible service in this store.
