-
January 2024 by DeAnne McCarty
Rep was knowledgeable about the products available for my upgrade; however, he wasn’t very engaging with us on a personal level. The transfer of everything to my new phone was quick!
-
January 2024 by ChulaGKcuzz Gonzales
Fast service always helpful and nice.
-
January 2024 by Jordan Hancock
ERIC is amazing he was so helpful and caring. He got us new phones. He was wonderful.
-
January 2024 by Strikerwes
customer service lied to me. fyi. I have some background in IT myselfCustomer service sent me a faulty modem as a replacement. it doesn't work at all will power on and blink red, which according to the manual means faulty equipment. had to keep using my first box that is atleast limping along. I preformed a TRACERT which list all connections and confirmed no signal was leaving the modem to fiber connect. The customer service lied to me and said he could see it on his end. So I unplugged the router power and fiber cabled and told him to read off my default gate way IP. he read the generic one. i tricked him and told him i recently changed the default gateway to a different IP address. I asked him if he could currently see the (made up number) and he said yes this is the one i see currently and the modem is working correctly. AT&T outsources to India and they just lie to people.
-
December 2023 by Mike Bullock
A store full of useless lazy people pretending to work. All I'm needing to do is pay a cell bill with cash. I thought Verizon Wait time was bad, this ATT store is the worst yet. Been waiting for over an hour on what was supposed to 15 minutes, looks to me like 3 people are working and everyone else is to busy visiting with each other to help anyone. Fire everyone they say there short handed but sure plenty of people standing around doing nothing. ?
-
November 2023 by Nimbus 1701
We walked in the store to discuss different service options. The person assisting us answered every question we had, and the entire visit took only about ten minutes.
-
November 2023 by James Hardaway
Many thanks for AT&T’s customer service my phone that was prevented from logging in was properly restored. Great customer support team.
-
October 2023 by Christopher Clark
Thank you, Kim for your excellent customer service. You are an asset to your company and team. I am sure that is why you have 20+ years with the company.
-
October 2023 by Connie Evans
Elias Alonzo did a great job installing our 5G line. I misread the text and thought the 1 was the Best!! I give him a 5! He did a fantastic job! Thank you so much!
-
October 2023 by Brandon Ross
Eric and Liz were great and had an amazing attitude even though they ran into a few hiccups. I appreciate all the work and effort they put into helping us buy and set up our phones and accounts.
-
September 2023 by Kymberlee Hughes
Greg Garcia has been extremely helpful with getting us the best deals and super friendly. He is super quick to get back to me with whatever it is I need help with whatever I need help with even if it isn't in his job duty he will find a way to help. Changing phone plans or cell phone companies is extremely stressful and Greg has made it stress less.
-
September 2023 by Makena Powell
I had a great experience at this location. An employee named Peter helped out my mother and I. He was very nice and helped us with everything we needed.
-
July 2023 by Abigail Valdez
Greg was very helpful and resolved our issue in an efficient and friendly manner!
-
July 2023 by Ashton Brown
I went to AT&T to get a new iPhone. Peter was very helpful and very personable. He made my overall experience amazing! I walked out with a new phone and he told me about the teacher discount for my family plan! He's very knowledgeable about his work and a very kind person. Thank you, Peter!!
-
June 2023 by Hugh Hays
I dropped my at&t internet in favor of a less expensive service. Saved $28 a month for the same service. What they did not tell me when I sent back the equipment was my service continued until I called a certain number and canceled my account. Thus I am having to pay an extra month for a service i am not using. My advice. Call the same day you return your equipment.
