Bruckner's Mack & Volvo, located in Lubbock, Texas, is a highly recommended truck and trailer service center. The staff, including Shawn, James, Jay, Freddy, Rickey, Byron, Jim, and Travis, are praised for their exceptional customer service, going above and beyond to ensure customer satisfaction. The business offers great prices and is known for its ability to quickly address service needs, even during holidays. Customers appreciate the friendly and family-like atmosphere, with one reviewer stating they "walked out a happy and hope to be returning customer." While parts availability can sometimes be challenging due to government restrictions, the overall service and product quality are commended.
I work for Texas Truck and Trailer and I use this company on a daily basis now!! Shawn and James are the best at what they do when it comes to customer service! Great prices and they go above and beyond resulting in great customer satisfaction! I highly recommend them in the Lubbock area!!
January 2024
Always greeted and staff is very knowledgeable and fast
October 2023
Parts service is next to none. Always accommodating.
