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“Made a mistake with my rental explained it to the counter and those guys were top notch! Got me car and were super nice about my mess up. Shout out to Devin in the Lubbock Tx location for great customer service.”
“The staff is very friendly, knowledgeable, and helpful. They always take the time to answer questions and address any of my concerns about my mom’s chair and van. They do a great job of building relationships and genuinely caring for their clients.”
“I had been calling around for two weeks trying to get an estimate of a couch cushion case and everybody was telling me a week at X price. Lee’s Alterations got me in and out in 5 minutes at half the price. Much appreciated to the lady that helped me. She was sweet, thorough and I would definitely go back ?”
7:30AM - 5:30PM
2311 S Loop 289, Lubbock
Car Rental
“They were professional and very helpful. It didn't take long at all to get the rental car. Tge only problem was the car front passenger window had to be lowered to be able to get to the outside handle to exit the car. It would have helped if some kind of handbook instructions available to operate some gadgets and open the gas cap with a high end car.”
“I rented a Toyota which I never drove before. You have to push the key in before you can take it out. I was so glad to get my Honda Odyssey back from maintenance.”
“Enterprise treated us like royalty! The car was clean and in perfect condition. When we went to turn the car in there was a very lovely woman there to check the car over and check us in. Very nice! Thank you, Enterprise for making our stay in Lubbock Texas an enjoyable and self sufficient one. ??”
“The Alamo rental booth at the airport in Lubbock,Texas was by far the best experience I have had renting a car. Jason was amazing!! I had never rented from Alamo, but I will certainly book with them from now on!”
7:30AM - 5:30PM
1902 Buddy Holly Ave, Lubbock
Car Rental
“I don’t know why this location doesn’t have more stars. Megan and Ashely(maybe April sorry terrible with names) were absolutely amazing helping me with my rental after a wreck and having my baby with me. These girls need raises and they need to be recognized for going beyond and above and most importantly being so sweet and kind.”
“Ms TK in Lubbock off 63rd … top tier all around handled all situation from 15 people in my watch never stopped never complained… if I had a company I would recruit her because she is one of a kind. Great job ma’am and good luck on your future …”
7:30AM - 5:30PM
612 W Loop 289 Acc Rd Ste 600, Lubbock
Car Rental
“This enterprise has been exceptional in every aspect. The overall experience was outstanding, with everyone being helpful and friendly, particularly the manager, Sebastian Livermore, is simply the best at what he does. Whenever I visit with friends, he ensures we receive top-notch service and the best vehicle available. Enterprise has become our go-to choice for car rentals, thanks to their exceptional customer service, particularly at this location. I've recommended it to numerous friends due to the consistently positive experiences.”
8 AM - 6 PM
3444 W Loop 289 Acc Rd, Lubbock
Car Rental
“I've now booked here a couple times and each time Javon and her associates, have always been so kind to me. They've always made it very smooth and very easy to rent a car. Thank you for being amazing at your job. And you certainly have a repeat customer.”
“Sarah saved the day!!!!! She waited one hour longer than she needed to. My flight got in at 1:00 am….. she was there waiting for me. I love amazing customer service. She was fantastic!!!! Give Sarah a raise!!!!! Thank you again!!!!”
“So... It's a bit redneck. I had to ask around at the terminal where to find budget. Budget is the only rental agency not in the terminal.
My car was ~50k miles, had dead bugs in it, had an overall dirty interior and still contained remnants of the previous renter. There was also hail damage - that didn't bother me, I'm just sharing a fact.
Their rental requirements were a bit more intrusive: where are you staying, why are you here, and some other mundane questions. There was also a sign that read if your credit card declined, they will not reattempt.
The car was very very basic.
That being said, it got me from point A to point B.”
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“We loved working with National Travel Systems for our honeymoon vacation! Our travel specialist, Shelli, was super reliable and very communicative during the whole planning process. It was our first time out of the country and she made the process incredibly smooth. She booked every excursion for us and was very helpful with any question we had. She had amazing recommendations and great tips for our travels. We stayed at the Secrets Playa Mujeres Golf and Spa resort! It was a beautiful resort with so many dining options, incredible service from the staff and romantic views. It was a wonderful honeymoon vacation, thank you Shelli for all our help! The Wear family looks forward to our next trip with National Travel.”