Chase Bank
BanksHours:
801 University Ave, Lubbock TX 79401 Hours
About Chase Bank
Chase Bank offers a range of banking services, including checking, savings, and mobile banking. Customers praise the friendly and helpful staff, particularly a teller named Scout, who is described as delightful, enthusiastic, and caring. The bank's policies are generally well-received, although some customers note difficulties in finding appointment times during busy periods. Chase Bank's ATMs are available after hours, and while there can be holds on deposited checks, the overall customer experience is positive.
Most Recent Reviews
August 2025
I didn’t catch her name, but the girl working at the desk today was probably one of the nicest employees I’ve ever met in my life. And I Noticed she made the people in front of me on line smile and laugh. You can tell she genuinely loves her job and helping people.
July 2025
I had some issues with my Debit card and had to go into the branch 😒, upon arrival I found the Most Delightful, Angel SCOUT 😇 💖 She didn't know it but she Absolutely made My Day better!!SCOUT ,NEEDS A RAISE AND PROMOTION!!I GIVE HER 👏👏👏👏👏👏👏👏👏👏👏👏
January 2025
Had a very positive experience in the bank. The banker was quite friendly and helpful
More Comments(70)
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