Banks in Lubbock, TX

30 locations found near Lubbock

“Both individuals that I talked to were very helpful. Paula was very patient with me on any questions I had about opening a CD. The second lady I talked to finished updating information on my beneficiaries.”

4.9 Superb149 Reviews

“I had a great experience and bank associate was very helpful in helping me set up my new account and answering questions. I am very happy that Alliance also has affiliation and partnered with a few credit unions. I recommend Alliance for banking needs and overall experience was pleasant.”

4.9 Superb61 Reviews

“I’m very impressed with the hometown services. Everyone I have had assist me has been very willing to go the extra mile to make sure I understand my transactions. So glad I changed from a bank to this credit union. I feel very secure with my account being at Alliance.”

4.8 Superb83 Reviews

“The employees here are so patient and respectful. They explained everything to me and my son without trying to rush through the fine details. Excellent customer service!”

4.7 Superb110 Reviews

“Excellent service, always helpful especially with cashiers checks even though they have to call the original bank, they are always very nice and work together to get all confirmed and get us what we need! Chloe helped tremendously! Allys is a fantastic assistant branch manager and helps wherever needed without question. Overall, Ari, Chloe, allys and Tori are the reason we love coming back to this specific branch and don’t go anywhere else.”

4.8 Superb59 Reviews

“I had a great experience today at this branch with Tessa, Rachel, and Analise. I was needing to open a fiduciary account and no other bank that I contacted even remotely knew what I was referring to, but they did. They completed some research, got answers quickly, and helped me get everything squared away rather quickly, even with the tedious parameters they had to stick to. I am very appreciative of all the assistance I was given and will certainly recommend them to anyone needing an account.

Thank you ladies! ??”

4.8 Superb50 Reviews

“I would just love to brag on Alliance credit union and one of their employees Maria Lopez. I’m going through a divorce and was having a hard time keeping up with my debt. Somehow, Maria Lopez, from Alliance, discovered I had a surplus which helped out tremendously. Who does that anymore? Who actually looks out after their clients and doesn’t just take, take, take but actually looks for a solution to a problem. I’m sure sometimes it doesn’t work out, but in this particular case her due diligence, literally saved me. I felt so humble that a complete stranger would take the time to help me overcome this hurdle I was facing. I’m sure it took some digging, but I’m so grateful she dug because it definitely dug me out of a hole. Thank you, Miss Maria. You will never know how grateful I am to you And Alliance Credit Union.”

4.6 Superb109 Reviews

“Thanks so much Katherine M you are still the greatest. Only took one call to Katherine and as always she was able to complete all my business that day. We appreciate your professionalisim, attention to our concerns and ability in helping us to navigate thru the process.”

4.7 Superb48 Reviews

“Amanda Mata made setting up my line of credit super easy. She was extremely prompt and walk me through the process until the end. I cant recommend her and TTUFCU enough.”

4.5 Superb121 Reviews

“I was needing to set up Auto Draft by mobile phone . “Heather” a Service Center Agent was VERY HELPFUL!! Lead me step by step through the process and was extremely patient and polite during the process to someone not very knowledgeable with computers or doing things on the phone !!”

4.6 Superb47 Reviews

“Branch manager Ms Esparza has a great staff and very helpful with everything. The entire staff was very professional, definitely a reflection of the leadership. Keep up the good work guys.”

4.6 Superb51 Reviews

“First National Bank has been a
Very Helpful Staff, Leticia help me open my second bank account so I can start saving money outside of my personal account. APPRECIATE you guys for the awesome work!”

4.6 Superb41 Reviews

“Cannot recommend them enough!
Spencer and Clay made refinancing my land EFFORTLESS. They are prompt on response and genuinely good people. Highly encourage you give them a call!”

4.8 Superb16 Reviews

“This is a fantastic Bank in my opinion. They are excellent with everything that you could possibly need. Their customer service is superb and marvelous. The Southside bank mobile app is very user-friendly, and has all the options you could possibly need. If you need help with something, you can call them and they will walk you through the process of getting to what you need. Very very patient with customers. Overall a sensational bank!! Very Impressed!!”

4.8 Superb16 Reviews

“I just love be here in the bank especially when they call my name as soon as I enter from the door especially Mr. Paul Ross he is always very happy and joyful every time I see him .”

4.6 Superb20 Reviews

“Kacy and Jackson at LNB made the mortgage process as easy and pleasant as it can be. They were very responsive, and answered all our questions quickly. We highly recommend recommend them!”

4.5 Superb29 Reviews

“This bank has done a phenomenal job at what they do, communication is outstanding and like no other bank, shout out to Jasmine Ramirez and Eric for helping me every time I go!!”

4 Good78 Reviews

“So far this bank is by far the most knowledgeable and assertive in the sense of understanding the customer and their needs to purchase a home, Talk to Randy Rundquist, mortgage lender officer.”

4 Good60 Reviews

“I was looking to refinance an investment property when an investor friend on mine recommended me City bank. So, I went to their website and applied for a loan.

I can honestly say I had a great experience during my home loan process. Bob Rowten at Citi Bank explained the process and guided me through it. He was professional, knowledgeable, kind & patient. He helped me get a fair rate at the current market rates. I would definitely recommend City bank for anyone looking for a home loan.”

4.3 Superb34 Reviews

“We been banking here over a year now and have never had problems . The nicest people ever work here it's always so nice and clean they have popcorn for us on Fridays always on top of their game.”

4.2 Good20 Reviews

“Great experience from the first day everyone in the building is so nice and the continued communication is incredible ??

Thanks plains Capital Bank for being so amazing!”

4 Good28 Reviews

“I'm writing a review specifically on Luke he is the best at taking care of me he is friendly very customer customer service oriented extremely helpful. every time that I've dealt with him he's always made me feel very reassured and felt like I was in the best hands possible he goes above and beyond to do his job and make others smile and have a good day around him .thank you Luke”

3.8 Good48 Reviews

“I love this branch it’s always nice and clean upon entering the building and I love the professional and friendly staff. Marlin Olivas is truly a joy to work with. She’s always polite, courteous and helping when addressing any of my banking needs.”

4.6 Superb18 Reviews

“I’m so grateful for the staff w/ Plains’ branch @ 16th St in Lubbock! Alan & Brina’s kindness & dedication in helping their clients is so very appreciated!”

4.5 Superb10 Reviews

“My husband and I switched to Vista after many years because of the personal experience with their staff. All the branches are great! Ralls is our home bank, they are wonderful and great to work with!”

4.5 Superb18 Reviews

“Mercedes Trevino is amazing! She was so nice and answered all of our questions! We are so happy we came to Lubbock National Bank! If I could leave 10 stars I would.”

4.1 Good20 Reviews

“We have been members here since 2009 and we were lucky enough to have three amazing employees help us today.
When we first arrived we were greeted by Kiana. She displayed immense kindness and proficiency in her job. We would also like to commend Jasmine and Resnik for helping and guiding Kiana with the questions and concerns that we had regarding our account. They went out of their way to make sure that we were satisfied when leaving. They all three exemplified amazing professionalism and showed that they genuinely care about their customers.”

3.8 Good24 Reviews