August 2024
Said I had to make an appointment to make account user changes (add a user). Said they couldn’t do it at all same day due to short staff although the lobby was empty. I’m happy to wait, but why even have an open lobby if you can’t make basic account changes without an appointment? I recommend banking elsewhere.
August 2024
Those 1000lb phones are tough to pickup on a Saturday.
June 2024
Great bank, great customer service, been with Chase for years and years to come
