“I recently visited EZ Pawn in Lubbock and had the pleasure of being assisted by Gina. From the moment I walked in, I was impressed by the level of professionalism and customer service provided. Gina greeted me with a warm smile and was incredibly knowledgeable about the items I brought in.
What stood out the most was their patience and attention to detail. She took the time to thoroughly explain the appraisal process and answered all of my questions with clarity and honesty. It was evident that she genuinely cared about providing a fair and transparent experience.
Throughout the transaction, Gina maintained a friendly and approachable demeanor, making me feel valued as a customer. Their expertise and dedication to excellent service are truly commendable.
I highly recommend EZ Pawn and especially Gina for anyone looking for a trustworthy and customer-focused experience. I will definitely be returning for any future needs.
Thank you, Gina, for your outstanding service!”
“We went to Home Zone Lauren took care of us She was so nice and knowledgeable. We are so excited about our new Speed Queen wash, and dryer. We've heard how wonderful they are!!!! Thank you Lauren and Home Zone it was so nice to be taken care of by people who care and really know what they're doing. I recommend Home Zone in Lubbock!!!! Ask for Laren!!! Awesome service!!!!! ⭐️⭐️⭐️⭐️”
“I just love this place so much !!! They have the best workers ever , Keith Angie and Nicole are very hard workers and always have great attitudes . Never disappointed when I leave”
“I usually don’t write reviews, but I had to give a shoutout to Michael at T-Mobile. The guy is an absolute legend. From the moment I walked in he was super friendly, patient, and actually took the time to make sure everything was set up right instead of rushing me out the door like most places do.
He answered every question, explained things clearly, and made the whole process way easier than I expected.”
9AM - 5PM
4902 50th St, Lubbock
Electronics
“Evry time I've gone to look for items . I'm greeted at the door, and treated like a VIP . Anytime I've seen prices for the large box stores or wholesale clubs . Radiolab is alway lower or the same. So much nicer to be in a relaxed atmosphere with knowledgeable people assisting me .
They have a large selection of Appliances . I've bought many dishwashers for my personal and rental properties . Nowhere in Lubbock is close to their excellent service and prices ...
Can't wait for my new washer to be delivered ... they are excellent at installing and take away .”
“We had the great idea of switching our internet service in hopes of getting better service and possibly a better price as well. We worked with a gentleman named Jerry Slater who not only gave us much better service but also was able to save us money as well. He was so knowledgeable and helpful that we feel comfortable recommending him with complete confidence.”
10AM - 8PM
5214 98th St Suite #303, Lubbock
Electronics
“The best T-Mobile store in all of Lubbock. Lyam, the store manager, always goes the extra mile to ensure customer satisfaction. As with all tech stores, there can sometimes be a wait. But the unique thing about this store is that the employees give each customer their full time and attention, ensuring that no stone has been left unturned.”
“I love Target and this is a perfect one, they have Hello Kitty stuff which is amazing and such a good selection of everything, plus stuff is so cheap. They have groceries but produce isn’t as good as a grocery stores. The snack counter never seems to have any one manning it unfortunately.”
10AM - 8PM
2449 34th St, Lubbock
Electronics
“Jocelyn assisted my husband and I with great customer service. We had visited another location and they could not help us with our issues. Jocelyn is very knowledgeable and knows her products and services. She really went far and above what was expected from me today .
She deserves credit for being such a great associate.
Thank you again Jocelyn !”
“Both ladies were very helpful got me all setup quick and fast helped me with new features of my new phone. Very very satisfied with the customer support and service!”
10AM - 8PM
5510 4th St Suite 260, Lubbock
Electronics
“After speaking to multiple customer service people and not really getting anywhere. Aaron was the only one to really listen to my problem and worked with me to get the best possible solution instead of just the easiest.”
“Just came out of cricket and was frustrated because my phones weren’t working. But oh my goodness Victor R. Was EXCEPTIONAL!! His customer Service skills were spot on and he helped me get my service and phones back working!! They need more people like Victor who has the people skills to handle every client with ease, and getting down to the issue. Thank you cricket for hiring such a remarkable employee, if I could give him 10 stars I would!! ?”
“I went to the pawn shop down the street and they turned me away cause my item was too expensive, But these guys helped me out. Jared was right on the money when quoting me and his customer service was great I will be returning from now on Thank you for the help.”
10AM - 8PM
2420 19th St #1, Lubbock
Electronics
“Probably the most knowledgeable staff in all of Lubbock! I was helped by Erika and she was totally nice and helpful. Ive been using this service since I switched from the Walmart prepaid system and I have zero complaints!”
“Reyna and the other employee were super helpful and very patient. I received awesome customer service buying an iPhone 13 Max Pro. Definitely recommend this location!!”
“Came in today and Leah helped bring my phone back to normal. As I waited, I watched her customer service with others and she was excellent. She's friendly and knowledgeable with phone issues. Highly recommend Leah G.”
“This place is highly recommended. My phone stopped working and I went to the store and Mr. Rob helped us and was very friendly and solved my problem with my phone.”
“Great service every time I need something I go there because they help me and answer my question and Angie definitely deserves a raise because she is very knowledgeable and takes care of things I need quickly”
“I'm not happy with MetroPCS, but the young lady there was determined to figure out what was wrong with my phone. I give her outstanding recommendations for hard work.”
“Had an amazing experience today both employers were very helpful and super friendly. Aaron even took the time to help me set up my phone. Thank y’all so much for to help”
10:30AM - 6:30PM
4804 Avenue Q, Lubbock
Electronics
“Hydro Joe's, Highly recommended! Outstanding products, very knowledgeable and always willing to help with your order. Can't say enough good things about this business. HIGHLY RECOMMENDED.”
“Porsha helped me get my father a new phone. She’s very knowledgeable and helpful. She helped me choose the perfect phone for him. She’s also funny which made the process easier! If you need a phone go see her. She located at the one off 34th and Q.”
10AM - 7PM
1826 Parkway Dr #100, Lubbock
Electronics
“Jayden and Dakota did an amazing job serving us. Jayden got a chair for my disabled mom so she can sit down on while getting her attended to! Thank y’all so much”
“I was very happy with the service I received not only did I get a free phone but it was fast and the price was right. I may even consider getting a second line. Thank you I'll see you again soon”
“I have been coming to this store for over 5 years. The customer service I get from Naomi is always very helpful. She always goes above and beyond the call of duty to make sure I get exactly what I am asking for plus more. Definitely recommend this store to all Cricket customers. Ask for Naomi and you won’t be disappointed. ?”
“I haven’t been here in a while. Everyone so friendly and happy store clean employee at the returns counter was so friendly she was just running here there just making sure we had everything SHE NEEDS A RAISE (blonde short hair glasses)”
“10 extremely satisfiedDaysha was AMAZING she has perfect customer service and Trena was supper helpful and sweet they both took AMAZING care of us I will definitely stay in metro because of how amazing they were and how perfect they took care of us”
“Worked me in on a busy day to get my hitch installed. Accommodated my short timeframe of needing the hitch. Highly recommend and will shop there again for my next accessory purchase.”