First Convenience Bank is known for its helpful and friendly staff who go above and beyond for customers. Customers appreciate the quick and easy account setup, often receiving personalized assistance. The staff, including branch managers, are praised for their calm and relaxed attitude, making customers feel comfortable and cared for, especially in stressful situations. The branch team is willing to stay late to resolve issues and ensure customer needs are met. Overall, the bank provides a positive environment where customers feel valued and well taken care of, with staff showing genuine concern and dedication to excellent service.
All I can say is Good vibes with my bank. I always enjoy going and very helpful! I want to think Miss Perez for everything she's done for me. She has went above and beyond to make sure that I am taking care of. I love going and they make sure that my account is squared away. Thank you first convenience!!!!!
November 2024
Samantha was awesome, came in around 550pm to open a checking account. Immediately took care of me, setting up an account was fast and easy. Thank you Samantha for the easy transition.
September 2024
Adrian was awesome !!!! He was quick and answered all my question regarding opening an account for me and my brother.