Frank Brown Used is a family-owned, full-service dealership offering a relaxed and friendly atmosphere. Customers report a highly positive buying experience, describing the process as easy and welcoming. Staff are noted as helpful, working to ensure buyers get exactly what they want, with transparent pricing that includes no markups. The dealership is praised for being fast and going above and beyond, even facilitating remote sales and same-day delivery. While the sales department receives strong recommendations, some long-time customers find the service department to be overpriced and prefer to use it only for warranty work. The ultimate goal is great customer service.
