Lowe's is the go-to place for all home improvement needs in Lubbock, TX. Customers can find gardening supplies, new appliances, paint colors, and patio furniture. The store aims to provide helpful service, with many positive remarks about the friendly staff. For instance, Mari in customer service made customers feel welcomed and appreciated, while Tracy in the appliance section received high praise for her exceptional customer service and assistance in selecting the right refrigerator. However, not all experiences were positive. Some customers reported issues with online order pickup, mentioning a lack of communication and delays in the process. The need for better customer support during online orders was highlighted, as well as challenges with carrying heavy items like 5-gallon buckets of paint. Despite these concerns, many customers expressed a willingness to return to Lowe's due to the overall helpfulness of the staff. With friendly service and a wide range of products, Lowe's strives to meet the home improvement needs of the community.
Mari in customer service was very helpful, her attitude and personality made me feel welcomed and appreciated as a customer! Will be coming back to shop here again.
June 2024
I want to thank all who helped put my fridge in my RV had to hoist it up through a window … they were great help!!!
May 2024
Love this place been there over 100 times, recommend very much. God bless you always ❤
