Lowe's is the go-to place for all home improvement needs in Lubbock, TX. Customers can find gardening supplies, new appliances, paint colors, and patio furniture. The store aims to provide helpful service, with many positive remarks about the friendly staff. For instance, Mari in customer service made customers feel welcomed and appreciated, while Tracy in the appliance section received high praise for her exceptional customer service and assistance in selecting the right refrigerator. However, not all experiences were positive. Some customers reported issues with online order pickup, mentioning a lack of communication and delays in the process. The need for better customer support during online orders was highlighted, as well as challenges with carrying heavy items like 5-gallon buckets of paint. Despite these concerns, many customers expressed a willingness to return to Lowe's due to the overall helpfulness of the staff. With friendly service and a wide range of products, Lowe's strives to meet the home improvement needs of the community.
This Lowes is by far the best one I've been to. Plenty of staff which is very unusual for Lowes and Home Depot. The only thing I didn't like is the parking lot. Hard to get in an out of with a full size truck.
August 2026
Lowes is always had a good deals.. improving of our house we going to lowes only to buy materials and appliances..Employees and Juanita are very helpful everytime we buy there.Highly recommended this store
July 2026
Clean and well stocked. Found what I was looking for in the correct spot. Used the website for the correct location, this was nice not having to wonder around looking.
