Lubbock National Bank is a great place to bank, offering some of the highest CD and savings interest rates available. Customers appreciate the actual customer service, which is described as class A, above and beyond, and timely. The personal bankers are noted as sweet, knowledgeable, down-to-earth, and extremely helpful, making processes quick and easy and making customers feel well cared for. They are considered a huge asset to the bank, providing amazing and awesome service that resolves issues effectively.
I have worked with Lori Gardner for a number of months and every part of that has been excellent. She is truly a professional at her job!! Very thankful to be working with her!!
August 2025
I always see Kalise Schmidt and she is such a joy. She has helped me with me my dad's Medicaid approval. We have had to move him into a nursing home. I'm so glad she has been here to help me.
May 2025
The people that are at 50th Street location are attentive, informed and excellent at their jobs. They are professional and personable. That is difficult to find in banks and other institutions.
