Mathis Sleep Center is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and honest assistance from sales associates like Cynthea and Jeannie, who go above and beyond to ensure they find the right mattress and pillows for their sleep needs. Cynthea, in particular, is recognized for her patience, humor, and thorough product knowledge, making the mattress shopping process painless and enjoyable. The delivery experience is also described as exceptional. Staff members take the time to explain different types of beds and help customers make informed decisions. Overall, Mathis Sleep Center provides a friendly, professional, and helpful environment, making customers confident and happy with their mattress purchases. Many look forward to future visits, trusting the staff’s expertise for their sleep and furniture needs.
Excellent customer service. Cynthea was knowledgeable of the product and very honest. Very easy to talk to and work with. Answered all our questions. Delivery experience was also exceptional.
May 2024
Cynthea in Lubbock Tx is the best. Goes over and beyond to make sure I’m getting exactly what I need. Always friendly and very knowledgeable.
May 2024
Our salesman, Cynthea, was wonderful to work with. We instantly fell in love with our Williams and Lawrence mattress. We are looking forward to the next 25 years of great sleep!
