Mattress Firm at 56th and Slide Road is dedicated to helping customers get a good night's sleep. The staff, especially the Sleep Experts®, are well-trained and knowledgeable, spending over 200 hours to understand mattresses, bedding, and essentials. Customers appreciate the friendly and helpful service, with several reviews highlighting the exceptional assistance provided by one particular employee. This staff member is described as friendly, non-pushy, and genuinely caring, making customers feel comfortable and confident in their choices. The store offers a variety of top brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, along with a Love Your Mattress Guarantee® and a 120 Night Sleep Trial® to ensure satisfaction. Customers value the store’s clean environment and the personalized help they receive, even going above and beyond to meet individual needs. Overall, the store is praised for its honest, helpful, and caring service, making it a trusted place for selecting the perfect mattress.
Talked with Brody, the district manager, who happened to be here for inventory today. He was very friendly and knowledgeable. He took the time to explain the different types of mattresses and patiently answered all my questions. Excellent shopping experience!
October 2023
Best service anyone can get. They are there to help you not to get you for your money like others. Very knowledgeable sleep experts that know what they're talking about when helping customers choose a mattress. Thanks for helping us choose a great bed that fits our needs.
October 2023
Daniel was very helpful! He wasn’t pushy and seemed to just enjoy what he does. I was also trying a bed while he help another client and wow is he good. He was friendly and has the answer to all the questions. If he doesn’t have the answer he will find it for you. If you need a mattress I highly suggest asking for him.
