This O'Reilly Auto Parts store in Lubbock is consistently described as helpful and professional. The parts professionals are welcoming and willing to assist with any project, going above and beyond by checking batteries, cleaning connectors, and fixing problems. They are known for finding parts if they are available and checking computer systems for items at other locations when necessary. The store carries a wide range of parts, tools, and accessories, often noted for having more parts in stock than some dealers at very affordable prices. It offers services like free battery testing, wiper blade installation, and a free Loaner Tool program. Customers report positive experiences and state they will keep frequenting this store.
Thomas & Tony came out to help me find out what was going on with my tail lights and how they weren’t working. They took their time to help me and were super nice. Thank you guys i will continue to shop here. Great customer service all the way. #Newdeal #Johnnyjamezcastro
January 2025
Looked up my receipt and purchase from yesterday provided proper credit and service for purchases polite
January 2025
The best place to get her done for all your auto need parts 👍