PlainsCapital Bank

PlainsCapital Bank, Banks
Hours:
4002 16th St, Lubbock TX 79416
(806) 472-2373 Directions

Hours

Monday
1 - 4PM
Tuesday
1 - 4PM
Wednesday
1 - 4PM
Thursday
1 - 4PM
Friday
1 - 4PM
Saturday
Closed
Sunday
Closed

About PlainsCapital Bank

PlainsCapital Bank's Carillon Branch is highly praised for its exceptional service and friendly staff. Customers appreciate the professionalism, attention to detail, and genuine kindness shown by the team, especially by the branch manager and a dedicated team member. The staff consistently go above and beyond to assist with questions and ensure smooth transactions, making clients feel valued and cared for. Their helpfulness, accessibility, and personal touch create a welcoming environment that fosters loyalty. The team’s dedication to providing excellent customer service and their friendly attitude make this branch a trusted choice for banking needs.

Most Recent Reviews

Write a review
  • December 2025
    I’m so grateful for the staff w/ Plains’ branch @ 16th St in Lubbock! Alan & Brina’s kindness & dedication in helping their clients is so very appreciated!
  • October 2025
    Alan Medina at the Carillon Branch of Plains National Bank is a blessing. He provided excellent customer service for my mother who was a Carillon resident & has worked with our family goving great attention to detail, professionalism, & congeniality. Alan exemplifies service with soul!
  • April 2025
    Our company does business with Kim and Alan and they provide ultimate customer service. They are not only friends but part of our family!

More Comments(10)

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Location and Contact

PlainsCapital Bank

Bank in Lubbock, TX 4002 16th St, Lubbock (806) 472-2373 Suggest an Edit