Scott's Complete Car Care is a well-respected auto repair shop known for its exceptional service and honesty. Voted "Best of Lubbock" 13 times and "Best of the West" 2 times, this business has built a loyal customer base over the years. Reviews highlight their transparency, professionalism, and willingness to go the extra mile for customers. Customers appreciate the shop's thorough diagnostics and clear explanations regarding repair needs. One customer praised their quick assessment of a potential oil leak, noting that they were not charged for the investigation. Another customer experienced a surprisingly low-cost fix for non-working wipers, which solidified their trust in the shop. The mechanics at Scott’s are recognized for their integrity, often recommending only necessary repairs without upselling. Even when an alternator eventually failed after a previous assessment, the shop covered the cost of a related issue, showcasing their commitment to customer satisfaction. Travelers have also found refuge at Scott’s, as evidenced by a satisfied customer who received prompt service while on a road trip. Overall, Scott's Complete Car Care is a reliable choice for anyone seeking honest, knowledgeable, and professional automotive services in Lubbock.
They persuaded me to replace an engine mount when I went in for a new belt and boy am I glad they did. My car feels like new. When I started it I wasn't sure it had started becuase my whole world wasn't vibrating. 😂 Take ur car to Scotts. I'm always happy with their work.
September 2025
Transparent pricing, good customer service, & fast turnaround.
June 2025
Scott's is where I take my vehicles every time. They are efficient and do a phenomenal job at an affordable price. Highly recommend Scott's!
