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September 2025 by velma young
Outstanding customer service. Derek made sure that I understood every step of the process.
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August 2025 by Adam Foley
We had a great experience! Tyler was great and made everything easy!
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August 2025 by Jennifer Beale
Tyler is the BEST, this is my second vehicle with him. Always friendly and will go out of his way to get you the best deal.
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August 2025 by Steven Dorsey
Torey Snow is easy to work with. He went above and beyond my expectations!
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August 2025 by Pat Hightower
We bought our 2018 Toyota Highlander from Shift Automotive Group. Talk about a salesman going above and beyond— Torey Snow, when learning we were seriously interested in the vehicle, drove it to Dickens for us to test drive! It was great to test drive on familiar roads instead of in Lubbock. We love our new ride and how we were treated, from start to sealing the purchase. Derek Beard, co-owner, was great to do all the paperwork fast and smoothly.
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August 2025 by Jeremy valadez
Great customer service...
Leticia got my son into a nice,clean,dependable pick-up at a very reasonable price...
This was the absolute smoothest car buying purchase we have ever made...
We appreciate the entire Shift Auto Crew...
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July 2025 by gdcogburn
kind and courteous make you feel right at home Great guys to work with did everything they said they would highly recommend
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June 2025 by Sarah Minier
REPEAT CUSTOMERS!!! They are the best out there, helped us out on a weekend and truly cared about what we wanted as a customer!
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May 2025 by David Rennels
Jesse went above and beyond to get me the deal I needed. He and Jared are awesome!
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May 2025 by Javon Banks
Being a female, it’s kind of scary going to a dealership alone. I went to buy a cash car and David was the one who helped me . Long story short there was a little hiccup and instead of just letting me deal with it on my own, David went above and beyond to help make the situation better. There’s still good people in this world, and I really think David is one of them . I 10 out of 10 recommend him.
Edited to add I am not a hugger and I had to give hugs to everyone before I left. These guys are so amazing!Really felt blessed when I left.
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May 2025 by kendre barner
BEST Dealership IN LUBBOCK go to Leticia she was very kind helpful and understanding very appreciative of her
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April 2025 by Charles Killian
Leticia was very professional, timely with her communication and a Joy to work with! Car was delivered to the specs of the pictures, dealership does a great job with creating a satisfied customer!
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April 2025 by Brent Warren
I can't say enough, of how much of a pleasure it is to do business with this group of people. They treat you like family and just take care of you. I'm a repeat customer, and was able to get a vehicle that I had desired for a long time. I can't recommend Shift Automotive enough.
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April 2025 by Dennis Vasquez
Was not expecting to buy a truck was just out kicking tires and Tyler hooked it up .left with a truck that day thanks Shift Automotive Group...
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April 2025 by Rumaldo Acosta
Had the best experience with everyone there couldn’t be any happier then going there to buy a car I definitely recommend them to everyone in search of a car new to them. Big thanks to my salesman person
