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November 2023 by Dennis Casey
Pretty good for a Yesway.
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November 2023 by Jo “On the Go!” Mobile
Friendly service. Did not reset the tire light.
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November 2023 by Kenny Jones
Amazing customer service and very affordable
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November 2023 by Kirk M.
The only place I get my car serviced. They're honest and don't try to upsell me. Fair price and fast work.
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August 2023 by Anita Gamboa Chavez
Had an appointment at 3:30pm for oil/filter change, rotate/balance tires and it took over 2hrs. Not as happy as the last 3rd mess I had service done they were much more prompt but maybe they were just busier. They did keep me informed at least and checked on me while I waited. I will continue to use them unless it gets worse.
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August 2023 by Tim Champion
Over 2.5 hours for an oil change and tire rotation with an appointment! Not good! Then I had to go find someone (good luck with that in the service department) no one really seems to want to help you. If I hadn’t rattled some people no telling how long it would take. Start taking my Toyota to the Nissan dealership service department, they know how to treat their customers!
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July 2023 by Don Hayden
Service Writer Colby Watts was great to work with. He ordered tires for my car and installed them on the day and time promised. Very professional!!
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June 2023 by Theodore Waldron
Been going here over six years for two cars. Dave, Stephanie, Matt, and the crew are always friendly and helpful. Service is always prompt and high quality. We take multiple cross country trips per year. They always make sure our vehicles are ready to go. By far the best service center we’ve encountered in the multiple places we’ve lived. The best of the best, which is a rare thing to say about a dealership in house service department.
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June 2023 by Lanai Klugg
Had a great experience with my new purchase! Kade, Dane, and Josh were amazing and had wonderful customer service through the process start to finish. Definitely recommend this dealership ?
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May 2023 by Gary R.
I had a low tire. Pulled in and the advisor was not friendly at all. Asked if they could check my tires. My vehicle sat there for over 30 minutes. I figured it would take 10 minutes too to check it. 25 minutes later I got up to go ask him how much longer it would be. THEY JUST PULLED IT TO THE SIDE! Totally blew me off. I've bought 5 vehicles from them. I won't any more if that's the kind of service they offer now. Since some of the people I used to know there are gone I guess it's going downhill.
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May 2023 by Logan Fabrizius
Great customer service as always by BradenServices: General repairs & maintenance
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May 2023 by Larry January
Fast friendly service! Great place to buy your next vehicle.
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April 2023 by Justin B.
BY FAR the best service department in Lubbock. Braden, a service advisor, made a usually dreadful process super easy and got it handled over not just any, but Easter weekend. I dropped off the car and he took care of the rest, all the while keeping me updated WITH DETAIL. They even booked me a complementary Uber from my house to pick up my vehicle when it was ready!
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March 2023 by Alex Den
Not sure I'll use them anymore, I've gone there for service but this time they quoted me over $3K for an oil leak, I took it to a different service shop in town and had it repaired for $250.if they quote you absurd amounts go get a second opinion.
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February 2023 by Hilaire Mouaffo
Wonderful place with very professional people
